Woocommerce 2.3 serious bugs!! - by panbill

This topic has 53 replies, 13 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: panbill
    panbill
    Participant
    February 11, 2015 at 21:41

    Hello,
    I guess that you already know that but there are several bugs after the woocommerce 2.3 update. They made a lot of changes this time.

    Anyway, the most important is that the checkout is broken. The paypal option in my case appears 2 times.

    The second one is that

    I am getting this message.
    “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

    I think you should update the theme to work with woocommerce 2.3 There might be some other bugs that i havent notice yet.

    You can check out the screenshots here.
    http://www.slideshare.net/panbill7/royal-theme-23bugs
    Thank you

    52 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 21:56

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: panbill
    panbill
    Participant
    February 11, 2015 at 22:08

    I dont think that the problem has to do with my installatation only. I thnik its a general problem. Anyway.
    Thank you

    Please, contact administrator
    for this information.
    Avatar: panbill
    panbill
    Participant
    February 11, 2015 at 22:22

    Here is another bug!
    On cart page the “Proceed to checkout buttons” appears 2 times”!!
    Thank you

    Avatar: panbill
    panbill
    Participant
    February 11, 2015 at 22:26

    Please checkout the woocommerce 2.3 changelog.
    I think that there are a couple of changes that affect the theme!
    https://wordpress.org/plugins/woocommerce/changelog/
    thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    February 11, 2015 at 23:09

    Hello,

    Please provide us with FTP login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: roxiebaby007
    roxiebaby007
    Participant
    February 12, 2015 at 00:25

    Blanco 2.9.4 seems to be incompatible with WooCommerce 2.3 on WordPress 4.1. All of my products disappeared. I had to revert to WooCommerce 2.2.11.

    Avatar: panbill
    panbill
    Participant
    February 12, 2015 at 02:56

    Ok i am sending new wp-login information plus ftp.
    But i still dont get it why you need them.
    Its not my problem. Its a general problem!
    Havent you tested that on your own systems??

    Please, contact administrator
    for this information.
    Avatar: Johnboy_65
    Johnboy_65
    Participant
    February 12, 2015 at 03:33

    Hi RoxieBaby

    I’m having the same issue. All of the products on my product category pages have disappeared!
    Did you get any resoulution yet?

    also how do I revert back to WC 2.2.11?

    Thanking you

    JohnBoy

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 12, 2015 at 09:18

    Hello @Johnboy_65 and @roxiebaby007,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 09:25

    Hello @panbill,

    I’ve edited the files in royal/woocommerce directory.
    Also please add this code to custom.css file:

    a.checkout-button.button.alt.wc-forward {
    display: none !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2015 at 10:26

    Dear customers,

    WooCommerce team made a lot of changes in version 2.3 that caused some issues with our theme.
    But new theme update will be released within next 2 days. All the compatibility bugs will be fixed.
    Thank you for your understanding.

    Regards,
    Olga Barlow

    Avatar: josh9787
    josh9787
    Participant
    February 12, 2015 at 11:22

    is there a fix in the meantime?
    we can not have a store that is not in operation.

    how do we roll back woocommerce until your theme is up to date and working correctly.

    this is an urgent issue!

    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 11:35

    Hello @josh9787,

    Please provide us with wp-admin panel and FTP credentials in Private Content. I’ll revert back old Woocommerce version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: josh9787
    josh9787
    Participant
    February 12, 2015 at 11:54

    Hi Eva.

    please see below.

    Please, contact administrator
    for this information.
    Avatar: josh9787
    josh9787
    Participant
    February 12, 2015 at 12:14

    hi eva.

    just checking to make sure you are working on my site.
    the whole site is now down due to a fatal error with one of the plugins.

    please ensure all is up and running smoothly as quick as possible.

    thanks again for your assistance.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 12:44

    Hello @josh9787,

    I’ve uploaded old Woocommerce plugin for your site.
    Please check it now.

    Soon we’ll release a new theme update to make it compatible with the latest Woocommerce version.
    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: josh9787
    josh9787
    Participant
    February 12, 2015 at 12:51

    thanks eva.

    just one other note.
    on individual product pages and the cart. The option to increase/decrease quantities of products is not available.

    can this please be fixed to allow customers to purchase more than 1 item without having to manually type in a number and pressing update.

    thanks again

    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 13:01

    Hello @josh9787,

    As I see this option is present:

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: josh9787
    josh9787
    Participant
    February 12, 2015 at 13:09

    Thank you

    now working 🙂

    awaiting theme upgrade.

    cheers

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