Forum Replies Created

Viewing 30 posts - 20,671 through 20,700 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:23

    Hello,

    Sorry but we can’t guarantee full compatibility of 3rd-party plugins with the theme as we didn’t test them.
    You may try to check that plugin yourself.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:21

    Hello @martijntje,

    Please provide us with a link if your site to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:13

    Hello,

    To change that text you need add the page in wp-admin > Pages.
    To have newsletter form you need install MailChimp plugin http://www.zaylahs.com

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:11

    Hello,

    I’ve added this code in custom.css:

    .aio-icon i {
    vertical-align: -webkit-baseline-middle;
    }

    Please check the icons now.
    Concerning the Checkout page there is a problem with memory limit. Such error is shown on the site:
    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 123024 bytes)

    Please ask your host to increase memory_limit value on a server for your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:03

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 09:00

    Hello,

    Are you importing demo data as described in our documentation ?
    https://www.8theme.com/demo/docs/royal/#!/demo_data_installation

    All required plugins must be installed before the import.

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:14

    Hello,

    Please let us know if there are any questions.
    This topic will be closed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:12

    Hello,

    You can download the theme archive on the site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:10

    Hello,

    You can download a new theme version http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 and update the theme.
    Don’t forget to create back up of the files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:08

    Hello,

    Do you mean you don’t want to use Theme Options? But it allows to style your theme changing headers and footers, selecting colors.

    Please clarify what you want to remove.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:04

    Hello @Ryan,

    We’re looking into your issue in the other topic you created.
    Once there is a result we’ll let you know.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:02

    Hello,

    Unfortunately there is no such option.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 01:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:59

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:56

    Hello @UrbnDesignz,

    I’ve checked your site and the mobile menu has white font on a dark background.
    Please show a screenshot of the problem you’re talking about.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:52

    Hello,

    1. Sorry, I meant you need to update Woocommerce plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:51

    Hello,

    As I see that slide is added in Revolution Slider settings. Remove it from there if you don’t need it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:47

    Hello,

    Unfortunately there is no such possibility in the theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:47

    Hello,

    Sorry, but there is no possibility to search products by sku number.
    You have to find some plugin to be able to do this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:45

    Hello,

    You need go to Theme Options > Header > Breadcrumbs background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:44

    Hello,

    As I see there is no product name on the link you provided.
    To remove Wishlist link add this code in custom.css file:

    .product-information .yith-wcwl-add-to-wishlist a, .product-images .yith-wcwl-add-to-wishlist a {
       display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:40

    Hello,

    You can try to use this code in custom.css file:

    .sidebar-position-without .product-category {
        width: 25% !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:35

    Hello,

    We’re glad the issue has been resolved.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:34

    Hello,

    Yes, you need change only cart icon in the images/sprite/icons.png file.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:32

    Hello,

    You need ask your host to check server logs to find out what was causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:29

    Hello,

    You can check orders in Wocoommerce > Orders section in wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:28

    Hello,

    Unfortunately there is no possibility to add slider to the breadcrumbs section but you can add slider shortcode in the “Product Page Banner” section in Theme Options > Shop.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:26

    Hello @MikeDee,

    You can refer to Woocommerce documentation concerning your query:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:24

    Hello,

    Try to add !important to the code:

    .menu > li > a {
       color: white !important;
    }
    .header {
        margin-bottom: 20px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2015 at 00:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 20,671 through 20,700 (of 31,382 total)
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