Hello,
When you make changes in Appearance > Menus you should click “Save menu” button to save the changes as you didn’t do this on the video.
Regards,
Eva Kemp.
Hello,
When you make changes in Appearance > Menus you should click “Save menu” button to save the changes as you didn’t do this on the video.
Regards,
Eva Kemp.
Hello,
You’re welcome.
The problem was caused by Permalinks.
If change any links you need always resave Permalinks settings.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
– You need enable the font you use with extended latin via Punch Fonts in wp-admin panel.
– Our theme shouldn’t affect woocommerce emails, only the notification email regarding registration. Please check this issue with default WordPress theme. If the problem persists only with our theme reply back yo us.
Thank you.
Regards,
Eva Kemp.
Hello @German,
FTP login details are incorrect.
Please reset a password to something without special symbols.
Thank you.
Regards,
Eva Kemp.
Hello @lulamii,
Sorry, but FTP credentials are incorrect.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately we don’t have Shop psd file for Woopress theme, but we can provide you with Royal theme psd file. Themes are very familiar, perhaps you’ll find needed elements there. If you agree we can send the files to your email address.
Thank you.
Regards,
Eva Kemp.
Hello,
Some pages aren’t included in the theme package as they can be created with Visual Composer editor.
What pages do you want to import?
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)
and update Ultimate VC Addons plugin which you can download here:
https://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no possibility to change number of categories on the Shop page, it’s available only for products.
Sorry.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.page-heading .title {
font-family: cabin sketch !important;
}
Thank you.
Regards,
Eva Kemp.
Hello @thomaspizzinga,
The slides weren’t imported. I’ve reimported the one page slider and now the Home 1 page is loading fine.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.footer-product {
display: none;
}
Thank you.
Regards,
Eva Kemp.
Hello,
You need add Static Block widget into Footer 1 or Footer 2 area in Appearance > Widgets and select your footer block from the drop down menu.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve removed this code in custom.css:
.top-bar .top-links{
margin: 0px 40px 0 0;
}
Now top links are aligned correctly.
Could you please show a screenshot concerning submenu issue?
Thank you.
Regards,
Eva Kemp.
Hello,
We’re sorry for the troubles that are caused by the theme and Woocommerce updates.
We are currently working on the solution. A new theme update should be released in a few days.
You can revert back to older version meanwhile till the update is produced.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but there are still some issues with compatibility.
We are currently working on the solution. A new theme update should be released in a few days.
You can revert back to older version meanwhile till the update is produced.
Thank you.
Regards,
Eva Kemp.
Hello @Flexibilis,
We’re very sorry with the troubles that were caused by the theme and Woocommerce updates.
We are currently working on the solution. A new theme update should be released in a few days.
We’ll fix the bugs that appeared after the Woocommerce plugin update.
Please take our apologies.
Thank you.
Regards,
Eva Kemp.
Hello @togethernet,
The issue with 2 button on Checkout page will be fixed in our nearest update. It’ll be produced very soon.
Please take our apologies for inconveniences.
Thank you.
Regards,
Eva Kemp.
Hello @Christian,
The issue has been fixed.
Please check your site now.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Product Categories can’t be shown because no products are added to the categories, please view the screenshot: https://s3.amazonaws.com/fvd-data/notes/168674/1424389131-tDzJii/screen.png
You need products with categories.
Thank you.
Regards,
Eva Kemp.
Hello @German,
Please provide us with wp-admin panel and FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello @lulamii,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
The problem was caused by Really Simple CAPTCHA plugin. I’ve deactivated it and site is working now.
Please check.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve added this code in custom.css file to change font for breadcrumbs:
.bc-type-3 a, .woocommerce-breadcrumb, .breadcrumbs {
font-family: cabin sketch !important;
}
Clear your browser cache and check.
Thank you.
Regards,
Eva Kemp.
Hello,
Please try to use this code in custom.css file:
.product-content-image img {
height: 280px;
}
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Thank you.
Regards,
Eva Kemp.