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Viewing 30 posts - 20,461 through 20,490 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 11:33

    Hello,

    When you make changes in Appearance > Menus you should click “Save menu” button to save the changes as you didn’t do this on the video.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 11:30

    Hello,

    You’re welcome.
    The problem was caused by Permalinks.
    If change any links you need always resave Permalinks settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:40

    Hello,

    Sorry for a delay.
    – You need enable the font you use with extended latin via Punch Fonts in wp-admin panel.
    – Our theme shouldn’t affect woocommerce emails, only the notification email regarding registration. Please check this issue with default WordPress theme. If the problem persists only with our theme reply back yo us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:37

    Hello @German,

    FTP login details are incorrect.
    Please reset a password to something without special symbols.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:34

    Hello @lulamii,

    Sorry, but FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:32

    Hello,

    Unfortunately we don’t have Shop psd file for Woopress theme, but we can provide you with Royal theme psd file. Themes are very familiar, perhaps you’ll find needed elements there. If you agree we can send the files to your email address.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:30

    Hello,

    Some pages aren’t included in the theme package as they can be created with Visual Composer editor.
    What pages do you want to import?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:26

    Hello,

    Please update the theme to the latest version
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

    and update Ultimate VC Addons plugin which you can download here:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:19

    Hello,

    Unfortunately there is no possibility to change number of categories on the Shop page, it’s available only for products.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:14

    Hello,

    Please add this code in custom.css file:

    .page-heading .title {
        font-family: cabin sketch !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 10:05

    Hello @thomaspizzinga,

    The slides weren’t imported. I’ve reimported the one page slider and now the Home 1 page is loading fine.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:34

    Hello,

    Please add this code in custom.css file:

    .footer-product {
        display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:32

    Hello,

    You need add Static Block widget into Footer 1 or Footer 2 area in Appearance > Widgets and select your footer block from the drop down menu.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:28

    Hello,

    I’ve removed this code in custom.css:

    .top-bar .top-links{
    margin: 0px 40px 0 0;
    }

    Now top links are aligned correctly.

    Could you please show a screenshot concerning submenu issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:24

    Hello,

    We’re sorry for the troubles that are caused by the theme and Woocommerce updates.
    We are currently working on the solution. A new theme update should be released in a few days.
    You can revert back to older version meanwhile till the update is produced.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:22

    Hello,

    Sorry, but there are still some issues with compatibility.
    We are currently working on the solution. A new theme update should be released in a few days.
    You can revert back to older version meanwhile till the update is produced.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:16

    Hello @Flexibilis,

    We’re very sorry with the troubles that were caused by the theme and Woocommerce updates.
    We are currently working on the solution. A new theme update should be released in a few days.
    We’ll fix the bugs that appeared after the Woocommerce plugin update.

    Please take our apologies.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:12

    Hello @togethernet,

    The issue with 2 button on Checkout page will be fixed in our nearest update. It’ll be produced very soon.

    Please take our apologies for inconveniences.
    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 09:08

    Hello @Christian,

    The issue has been fixed.
    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 01:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:44

    Hello,

    Product Categories can’t be shown because no products are added to the categories, please view the screenshot: https://s3.amazonaws.com/fvd-data/notes/168674/1424389131-tDzJii/screen.png

    You need products with categories.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:36

    Hello @German,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:35

    Hello @lulamii,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:29

    Hello,

    The problem was caused by Really Simple CAPTCHA plugin. I’ve deactivated it and site is working now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:20

    Hello,

    I’ve added this code in custom.css file to change font for breadcrumbs:

    .bc-type-3 a, .woocommerce-breadcrumb, .breadcrumbs {
        font-family: cabin sketch !important;
    }

    Clear your browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 00:04

    Hello,

    Please try to use this code in custom.css file:

    .product-content-image img {
      height: 280px;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 20,490 results - 20,461 through 20,490 (of 31,382 total)
Viewing 30 posts - 20,461 through 20,490 (of 31,382 total)
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