Visual Composer not working 2 - by lulamii

This topic has 16 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: lulamii
    lulamii
    Participant
    February 19, 2015 at 15:16

    Hi,
    I have problem with Visual Composer.
    When I want to edit text with visual composer I have blank white page, it doesn’t work.
    Do You know why?

    15 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 19, 2015 at 15:18

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: lulamii
    lulamii
    Participant
    February 19, 2015 at 18:33

    Here U have:

    Please, contact administrator
    for this information.
    Avatar: German
    German
    Participant
    February 19, 2015 at 20:18

    Hi,
    I have problem with the “Royal” theme and I thinks it’s the Visual Composer.
    When I want to login with my wordpress admin, I have blank white page, it doesn’t work.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: lulamii
    lulamii
    Participant
    February 19, 2015 at 22:16

    and do you know something more?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 00:35

    Hello @lulamii,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 00:36

    Hello @German,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: German
    German
    Participant
    February 20, 2015 at 03:03

    Thanks! I put it in the private content.

    Please, contact administrator
    for this information.
    Avatar: lulamii
    lulamii
    Participant
    February 20, 2015 at 10:04

    in Private Content:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 10:34

    Hello @lulamii,

    Sorry, but FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 10:37

    Hello @German,

    FTP login details are incorrect.
    Please reset a password to something without special symbols.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lulamii
    lulamii
    Participant
    February 20, 2015 at 12:21

    Hi;)
    Everything should be okey.
    Please, check it out once again.

    Please, contact administrator
    for this information.
    Avatar: lulamii
    lulamii
    Participant
    February 20, 2015 at 16:06

    Okey, I solved this problem.
    Thanks 8 Theme.

    Avatar: German
    German
    Participant
    February 20, 2015 at 16:10

    Ups!I reset the pass.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 17:17

    Hello @German,

    Sorry, but still there is an error “login authentication failed”.
    Please check FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 20, 2015 at 17:18

    Hello @lulamii,

    We’re glad you’ve found the solution.

    Have a nice day!.

    Regards,
    Eva Kemp.

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