Forum Replies Created

Viewing 30 posts - 20,131 through 20,160 (of 31,382 total)
1 2 3 … 671 672 673 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:25

    Hello,

    The reason is your original image is too small. You need upload it with approximate dimensions 1425px × 1900px and they will be scaled to the sizes you set in Woocommerce > Settings > Products tab.
    Please try to upload images in high resolution.

    Thank you.
    Regards,
    Eva Kemp.

    #45227 Copied In reply to: Pre-installed Product Image Zoom is not working properly
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:22

    Hello @ebell,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. You can download the plugins at this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Also please update the theme to the latest version.

    Don’t forget to create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    #45226 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45224 Copied In reply to: Product is not showing up in webshop
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:18

    Hello,

    Please check if a user that you enter is already present in Users menu in wp-admin panel.
    I’ve disabled BAW Login/Logout menu plugin and now Register form isn’t displayed like WordPress one.
    Please clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    #45223 Copied In reply to: email template woocomerce
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:10

    Hello,

    You’re welcome.
    No, that’s not my voice.

    Have a nice day.

    Regards,
    Eva Kemp.

    #45221 Copied In reply to: Revolution Slider no longer shows after update
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 09:10

    Hello,

    Some plugin is causing the issue.
    Please deactivate them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    #45220 Copied In reply to: Woo-commerce Checkout Order Page empty
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45187 Copied In reply to: How do i change the menu font colour on my website ?
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45185 Copied In reply to: Ajax Add To Cart doesnt work
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:45

    Hello @Trendyfeel,

    You’re welcome.


    @Ian     Welham, please update the theme to the latest version too.

    Thank you.
    Regards,
    Eva Kemp.

    #45184 Copied In reply to: Arrow error for quantity on pc
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:43

    Hello,

    This page should be imported with other pages when you install demo content in Theme Options. Please check it in Pages > About Us.

    Thank you.
    Regards,
    Eva Kemp.

    #45183 Copied In reply to: About us page
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:38

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    #45181 Copied In reply to: Change breadcrumb background
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45179 Copied In reply to: Rmoved speechbox icon from right of main header
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:33

    Hello,

    You need set similar sizes for all images so they are resized correctly due to the settings you’ll specify in Woocommerce > Settings > Products tab.

    Thank you.
    Regards,
    Eva Kemp.

    #45178 Copied In reply to: Image Sizes are Different
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:27

    Hello,

    I’ve just checked variable products and “Add to Cart” button is shown when you select a variation.
    Also the button is working correctly, a product is added to the cart successfully.

    Please provide us with a direct link where you’re experiencing issues.

    Thank you.
    Regards,
    Eva Kemp.

    #45177 Copied In reply to: Product Add ons
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:22

    Hello,

    Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with our theme.
    This may require additional customization which is beyond of our support scope.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #45175 Copied In reply to: Conflict with Woocommerce Color or Image Variation Swatches
    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 00:07

    Hello @iyfm,

    Please add this code in custom.css file to fix the issue:

    .woocommerce-checkout-payment .place-order {
display: none;
}

    Thank you.
    Regards,
    Eva Kemp.

    #45173 Copied In reply to: Update
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 23:53

    Hello,

    There is an error in log file:
    mysql_connect(): User ‘b73d1362eee1ec’ has exceeded the ‘max_user_connections’ resource (current value: 4) in D:\home\site\wwwroot\wp-includes\wp-db.php on line 1416

    Please contact your host concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    #45169 Copied In reply to: export saved templates of pages
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 23:18

    Hello,

    Those notices have been fixed.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #45164 Copied In reply to: Problems after update to IDstore 3.7
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 23:01

    Hello,

    I’ve edited woo.php file in /wp-content/themes/theleader/framework directory.
    Please check the slider now.

    Thank you.
    Regards,
    Eva Kemp.

    #45162 Copied In reply to: Revolution Slider no longer shows after update
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:56

    Hello,

    The credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #45159 Copied In reply to: Checkout calculator (in the summary order) doesn't refresh
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45157 Copied In reply to: Registration email do not display spanish characters
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45155 Copied In reply to: Problem log in and not log in
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:54

    Hello,

    We’re sorry but we can’t guarantee full compatibility of 3rd-party plugins with our theme.
    It may require additional customization which is beyond of our support scope.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #45154 Copied In reply to: Problems after update to IDstore 3.7
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:50

    Hello @Rawi7,

    You can hide the second “Terms and Conditions” option with this code in custom.css file:

    .woocommerce-checkout-payment .place-order {
display: none;
}

    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #45153 Copied In reply to: double place order payment after update
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:47

    Hello,

    If you had the code previously you can use it.
    To move logo upper try to use this code in custom.css or in style.css file of your child theme:

    #search {
    margin-top: 110px !important;
}
#top-cart {
    margin-top: 90px;
}
.logo {
   margin-bottom: 60px !important;
}

    Thank you.
    Regards,
    Eva Kemp.

    #45152 Copied In reply to: Product is not showing up in webshop
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:34

    Hello,

    You can read this article http://codex.wordpress.org/WordPress_Backups how to create a back up.
    If there are any difficulties you can ask your host to do this for you.

    Thank you.
    Regards,
    Eva Kemp.

    #45149 Copied In reply to: How do i change the menu font colour on my website ?
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:32

    Hello,

    Please watch out video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Concerning back up you can read here:
    http://codex.wordpress.org/WordPress_Backups
    If you have difficulties you can ask your host to create a back up for you.

    Changes made in custom.css file won’t be overwritten.
    Did you edit original theme files?

    Thank you.
    Regards,
    Eva Kemp.

    #45148 Copied In reply to: Product Category Menu error
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:24

    Hello,

    When resizing a browser window you should reload a page. Please try it.
    You can upload screenshot to some image storage, for example http://imgur.com/ .

    Thank you.
    Regards,
    Eva Kemp.

    #45145 Copied In reply to: Display Problem on Computer
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:14

    Hello,

    You can check on our site what was changed in the new theme release:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 (at the bottom of the page “Latest Version 2.6.1”).
    How to update theme is shown in this video tutorial:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Don’t forget to create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    #45142 Copied In reply to: How do i change the menu font colour on my website ?
    Avatar: Eva
    Eva Kemp
    Participant
    February 24, 2015 at 22:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #45139 Copied In reply to: Translation of "Continue reading" and "Comment"
  • 1 2 3 … 671 672 673 … 1,045 1,046 1,047
    Viewing 20,160 results - 20,131 through 20,160 (of 31,382 total)
Viewing 30 posts - 20,131 through 20,160 (of 31,382 total)
1 2 3 … 671 672 673 … 1,045 1,046 1,047

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