Revolution Slider no longer shows after update

This topic has 7 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: Surgeprotector
    Surgeprotector
    Participant
    February 24, 2015 at 01:15

    Eva, i need some help here. I recently updated all the plugins but now all my Revolution Slider slides do not show at all. I checked system status and everything showed ok. I need this fixed ASAP please!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 24, 2015 at 08:40

    Hello,

    Sorry, but you sent to us not correct credentials.
    Also please update your theme to the latest version.
    http://themeforest.net/item/the-leader-ecommerce-responsive-mpurpose-theme/5493981
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Surgeprotector
    Surgeprotector
    Participant
    February 24, 2015 at 15:27

    Good morning, to witch credentials are you referring to, FTP or WP? Also, do i need to update the theme throughout FTP or can i just do it through wordpress back end?

    Please, contact administrator
    for this information.
    Avatar: Surgeprotector
    Surgeprotector
    Participant
    February 24, 2015 at 15:31

    Also, to be honest, Eva made my theme a child theme. I updated the theme via FTP but it still has the same issues, i am not sure if the child theme needs something doe to it as well.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 23:01

    Hello,

    I’ve edited woo.php file in /wp-content/themes/theleader/framework directory.
    Please check the slider now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Surgeprotector
    Surgeprotector
    Participant
    February 25, 2015 at 03:10

    Thank you Eva…it worked! Is that your voice in the video?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 09:10

    Hello,

    You’re welcome.
    No, that’s not my voice.

    Have a nice day.

    Regards,
    Eva Kemp.

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