Forum Replies Created

Viewing 30 posts - 19,861 through 19,890 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:41

    Hello,

    Please update the theme to the latest version:
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

    Don’t forget to create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:23

    Hello,

    1. Please update all required plugins. You can find them at this link:
    https://www.8theme.com/download-plugins/

    2. I’ve just tried to update short description of a product and it has been updated successfully.
    What exact issues are you experiencing?

    3. If you create some grid with Essential Grid plugin http://essential.themepunch.com/documentation/ you can customize it using those settings. More information is in the documentation:
    http://essential.themepunch.com/documentation/#grid_item_options

    4. You should update Woocommerce plugin as our theme version 1.7 is fully compatible with the latest Woocommerce version.
    Don’t forget to create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:06

    Hello,

    You’re using old theme version and old versions of plugins.
    Please update them all. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).

    Don’t forget to create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 22:28

    Hello,

    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 22:17

    Hello,

    Are you unable to edit the default text that is included when Text element is added?
    I’ve just checked it and it’s working fine.
    Sorry but there is no possibility to add arrows for Essential Grid images. They are shown in grid view.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 22:08

    Hello,

    The issue has been fixed.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 21:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 20:28

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:56

    Hello,

    Sorry, but there is no such possibility. You can try to use Wide layout instead of Boxed in Theme Options > General > Layout.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:54

    Hello,

    Please add this code in custom.css file:

    .vc_custom_1424199581337 {
       padding-bottom: 220px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:49

    Hello @poissonplume,

    Please update all required plugins to the latest versions. You can find them at this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:46

    Hello,

    I’ve reuploaded some files.
    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:34

    Hello @ckronus,

    You had to insert this code in functions.php:

    <?php
    // Use WC 2.0 variable price format, now include sale price strikeout
    add_filter( 'woocommerce_variable_sale_price_html', 'wc_wc20_variation_price_format', 10, 2 );
    add_filter( 'woocommerce_variable_price_html', 'wc_wc20_variation_price_format', 10, 2 );
    function wc_wc20_variation_price_format( $price, $product ) {
    // Main Price
    $prices = array( $product->get_variation_price( 'min', true ), $product->get_variation_price( 'max', true ) );
    $price = $prices[0] !== $prices[1] ? sprintf( __( 'From: %1$s', 'woocommerce' ), wc_price( $prices[0] ) ) : wc_price( $prices[0] );
    // Sale Price
    $prices = array( $product->get_variation_regular_price( 'min', true ), $product->get_variation_regular_price( 'max', true ) );
    sort( $prices );
    $saleprice = $prices[0] !== $prices[1] ? sprintf( __( 'From: %1$s', 'woocommerce' ), wc_price( $prices[0] ) ) : wc_price( $prices[0] );
    
    if ( $price !== $saleprice ) {
    $price = '' . $saleprice . ' <ins>' . $price . '</ins>';
    }
    return $price;
    }
    ?>

    I’ve added it. Please check the site.

    Also please provide us with FTP credentials to check the orders issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:10

    Hello,

    Put it after the rest of the code you have already written.
    Are there any difficulties?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 19:08

    Hello,

    Please provide us with wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 17:14

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 17:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 16:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 16:10

    Hello,

    Please use this code:

    .woocommerce.widget_price_filter .ui-slider .ui-slider-range, .woocommerce-page .widget_price_filter .ui-slider .ui-slider-range {
        background-color: navy;
    }
    .woocommerce.widget_price_filter .ui-slider .ui-slider-handle {
        background-color: blue;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 16:08

    Hello,

    Sorry, but your question is a bit unclear.
    What changes are you trying to make?
    You must modify only custom.css, not the original style.css file as the changes will be lost in there when you update theme. Or you can create child theme and make changes in its style.css.
    https://www.8theme.com/demo/docs/woopress/#!/2_child_theme

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 16:00

    Hello,

    Please add this code in custom.css file:

    .navbar-collapse.collapse {
       width: 700px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 15:56

    Hello,

    Please add this code in custom.css file:

    .pt-cv-title {
        font-size: 12px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 15:18

    Hello,

    When installing demo data in Theme Options > Import/Export you need select “Ecommerce” content to install.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 15:16

    Hello,

    Sorry, but we can’t log in with the provided credentials. Are you sure they are correct?
    Please check or change the password.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 15:14

    Hello,

    As I see the icons are shown:
    https://s3.amazonaws.com/fvd-data/notes/168674/1425132684-HnPCx3/screen.png

    Please describe with more details where icons aren’t displayed and provide a screenshot.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 15:10

    Hello,

    Please show a screenshot for better understanding what you want to remove and provide us with a site link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 14:50

    Hello,

    Please add this code in custom.css file:

    .header-type-9 .menu .nav-sublist-dropdown {
        top: 40px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 14:47

    Hello,

    Please check if this issue persists with default WordPress theme.
    If it does then you need contact Woocommerce support team concerning this problem.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 28, 2015 at 00:36

    Hello,

    What php version is used on a server where your site is hosted?
    It mustn’t be lower than 5.3 version. If 5.2 php version is set for your site please ask your host to increase it to 5.3 version.
    If it doesn’t help please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 19,861 through 19,890 (of 31,382 total)
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