This topic has 4 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp
Everytime I upload the royal theme to my ftp, I click activate and when I do the page just turns blank white and if I check the site – its just plain white aswell.
What would cause this?
It’s a fresh install of the latest version of WordPress.
Hello,
What php version is used on a server where your site is hosted?
It mustn’t be lower than 5.3 version. If 5.2 php version is set for your site please ask your host to increase it to 5.3 version.
If it doesn’t help please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
I already sent these but haven’t heard back from you. Can you tell me how to fix please?
Thanks
Hello,
Sorry, but we didn’t receive any information.
If you write some text in private content you should also write something in public post as private content won’t be published.
Please resend the credentials.
Thank you.
Regards,
Eva Kemp.
You must be logged in to reply to this topic.Log in/Sign up