Forum Replies Created

Viewing 30 posts - 19,201 through 19,230 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 19:06

    Hello,

    1. That message is displayed due to your SSL certificate installation. Concerning this issue you should contact your host.

    2. I’ve checked Events page and haven’t seen any errors.
    Could you please show a direct link?

    3. The paypal.png image is located in the directory wp-content/themes/legenda/images/assets.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:28

    Hello,

    Go to Products > Categories > edit “Prendas” category > select display type “Both” and categories will be shown there as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:17

    Hello @mleihs,

    Please take our apologies for such long delay.
    We’re looking into this issue with translation.
    Once there is a result we’ll notify you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:16

    Hello,

    What pages do you want to import?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:12

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:10

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:08

    Hello,

    The FTP account is empty.
    Please give us access to be able to view the site files.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:05

    Hello,

    Stars icons can be modified with some image editor as they are images located in wp-content/themes/legenda/images/star-active.png.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 18:02

    Hello,

    Did you change login details to wp-admin panel?
    Please provide us with the correct credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:57

    Hello,

    As I see pages are installed in Pages section of wp-admin panel as well as Posts and Portfolio projects.
    Also I’ve selected Home page for “Front page displays” in Settings > Reading.

    Please check the site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:50

    Hello,

    Please create a ticket at http://support.8theme.com/ and describe your query.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:47

    Hello,

    Please watch our tutorial how to install the theme via FTP:
    https://www.youtube.com/watch?v=RueXl86L_Ao

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:44

    Hello,

    1. Please add this code in custom.css file:

    input.checkout-button.btn.big.alt.wc-forward {
      display: none !important;
    }

    2. You can remove tabs as described in Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:40

    Hello,

    We’re glad the issue has been fixed.

    If there are any questions don’t hesitate to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:39

    Hello,

    Please update the theme to the latest 1.7 version as well as all required plugins https://www.8theme.com/download-plugins/ .
    If the issue still persists after that please provide us with FTP credential.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:22

    Hello,

    You may try to use it but we don’t guarantee full compatibility of any 3rd-party plugin with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:19

    Hello,

    We’ll fix it in our future update. Meanwhile you can resolve it in the file idstore/woocommerce/single-product/product-image.php, find the line 37 and after the code src="<?php echo etheme_get_image( $imgId, $mainWidth, $mainHeight, $crop ) ?>" add this line alt="<?php echo get_post_meta($imgId, '_wp_attachment_image_alt', true)?>"

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 17:03

    Hello @garywatson,

    The issue has been fixed. Please check your products page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 16:47

    Hello,

    Unfortunately Ajax “Add to Cart” is available only for simple products and not for variable ones. Sorry.
    Does the issue with variable product persist with default WordPress theme too or just with our theme? Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 16:00

    Hello,

    Please show a direct link of a page where you added icon code. Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:53

    Hello,

    You can add this code in any place of wp-config.php file.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:51

    Hello,

    Please provide us with FTP login details as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:37

    Hello,

    Did you change login details to wp-admin panel?
    We can’t log in anymore.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:34

    Hello,

    Do you want to remove meta name, title?
    Could you please specify what exactly you want to hide?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:31

    Hello,

    To make information shown on iPad you need tap a product for a second and the info will appear.
    Unfortunately there is no possibility to show one more title when “Mask with Information” effect is activated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 15:27

    Hello,

    I’ve reupdated the theme and now the version is 1.3.
    3. Please add this code in custom.css file for the loader:

    #floatingCirclesG {
      background: transparent url(images/loading.gif) no-repeat center center !important;
    }

    4. Unfortunately there is no option to add links to “Sign In”/”Register” section. Sorry.

    5. Concerning the newsletter field in the footer, use this code in custom.css:

    .mailchimp-inline input#mc4wp_email {
        width: 100% !important;
    }
    .mailchimp-inline input[type="submit"] {
        float: left;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 14:57

    Hello,

    As I see now the arrows are shown fine:

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 14:52

    Hello,

    If you tap the menu item on iPad and drag your finger down a bit you’ll see drop down submenu.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 19,230 results - 19,201 through 19,230 (of 31,382 total)
Viewing 30 posts - 19,201 through 19,230 (of 31,382 total)
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