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Contact – can't send message - by lulamii

This topic has 11 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

lulamii

Participant

March 12, 2015 at 18:05

Hi,
I can’t send message because I need picture with numbers, but this picture doesn’t show as on demo store.
Same problem is with registration.

What should i do?

#49196 Copied

10 Answers

Eva Kemp

Support staff

March 12, 2015 at 18:10

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#49200 Copied

lulamii

Participant

March 12, 2015 at 18:27

In Private Content:

Please, contact administrator
for this information.

#49212 Copied

Eva Kemp

Support staff

March 12, 2015 at 20:02

Hello,

Sorry, but FTP credentials are incorrect.
Please provide us the correct FTP host, login and password.

Thank you.
Regards,
Eva Kemp.

#49231 Copied

lulamii

Participant

March 13, 2015 at 09:37

Try, once again:

Please, contact administrator
for this information.

#49295 Copied

Robert Hall

Support staff

March 13, 2015 at 09:56

Hello,

What correct way to your site on FTP wordpress or wordpress2?

Regards,
Robert Hall.

#49298 Copied

lulamii

Participant

March 13, 2015 at 10:34

/autoinstalator/wordpress2

#49306 Copied

Eva Kemp

Support staff

March 13, 2015 at 11:39

Hello,

The issue has been fixed.
Please check both forms.

Thank you.
Regards,
Eva Kemp.

#49318 Copied

lulamii

Participant

March 13, 2015 at 12:27

Thank You!

#49337 Copied

lulamii

Participant

March 13, 2015 at 12:44

oh: (
now security code I see, but i have problem now with sending message:

“The security code you entered did not match. Please try again.”

#49348 Copied

Eva Kemp

Support staff

March 13, 2015 at 16:49

Hello,

I’ve checked contact form and received an error “Error while sending a message!”.
Concerning this issue you should contact your host and ask them to check mail logs why email can’t be sent from your site.

Thank you.
Regards,
Eva Kemp.

#49441 Copied
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