Forum Replies Created

Viewing 30 posts - 17,431 through 17,460 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:16

    Hello @josh_gaskin,

    You can provide us with a screenshot. Upload your image to some image storage, for example http://imgur.com/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 08:18

    Hello,

    Sorry, but this requires additional customization which isn’t for free and it’s beyond of our basic support scope. If you agree you can contact us via this contact form https://www.8theme.com/contact-us/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 08:13

    Hello,

    Try to edit the file wp-content/themes/theleader/framework/woo.php on line 206 and replace the code $woocommerce->nonce_field with wp_nonce_field and check your site after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 21:11

    Hello,

    The issue with captcha has been fixed.
    Please check.
    Concerning the VC editor this issue persists with default WordPress theme too, so it’s not related to our theme. I’ve noticed that after trying to edit some element in VC editor the page is trying to load content from the url st.hit.gemius.pl. We recommend you to check with your host if there are any settings on a server or any configuration made in .htaccess file of your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 20:57

    Hello,

    I’ve updated the theme.
    Please check your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 20:49

    Hello,

    Please clarify: are you experiencing any problems after adding that code?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 20:46

    Hello,

    You can find what element to customize via “Inspect Element” with right mouse click in a browser.
    To display product title add this code in custom.css file:

    .product-information .product_title {
        display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 20:36

    Hello,

    Could you please show a screenshot or give us a direct link where you want to add margin values? The link you provided in the previous post is no longer available, it’s giving 404 error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 20:30

    Hello,

    You need also edit the file wp-content/themes/legenda/framework/theme-functions.php, find “! Registration” block on line 1177.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:55

    Hello,

    Please add this code as well:

    .header-type-6 .menu-wrapper .menu-main-container > ul > li .nav-sublist-dropdown ul,  .header-type-6 .menu-wrapper .menu-main-container > ul .nav-sublist-dropdown ul li {
       background-color: rgb(0, 58, 120) !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:44

    Hello,

    Unfortunately there is no such option in the VC editor.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:42

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.
    Also you must only one theme folder like wp-content/themes/royal and not wp-content/themes/Royal_v1.7.1/royal. So please reupload the theme correctly.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:40

    Hello,

    Please confirm you have a back up of your site and database and we’ll update the theme for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:35

    Hello,

    Please provide us with a direct link where you have the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:33

    Hello,

    To change font size in footer use this code in custom.css file:

    .main-footer .textwidget p {
        font-size: 24px !important;
    }
    .main-footer .widget-title span {
        font-size: 20px;
    }

    For recent posts:

    .recentCarousel .slide-item .caption p {font-size: 20px;}
    .recentCarousel .slide-item .caption a {font-size: 25px;}

    To fix slider arrows use this code:

    .carousel-area .owl-controls .owl-next::before, .carousel-area .owl-controls .owl-prev.disabled::before, .carousel-area .owl-controls .owl-prev::before {
    top: 10px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:16

    Hello,

    Thank you. The credentials are correct now.
    You’re using old theme version that isn’t compatible with the latest Woocommerce version.
    Please update it to 1.4 version. https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade > 1.5 Theme Upgrade.
    Don’t forget to create a back up before update!
    Also before update remove “woocommerce” folder in the directory wp-content/themes/woopress, it’ll be reuploaded with a new theme version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:06

    Hello,

    Could you please clarify for what elements you want to change font?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 18:05

    Hello,

    Please disable all 3rd-party plugins and check VC editor after that.
    Concerning the captcha change permissions to 777 for “tmp” folder in the directory wp-content/themes/Royal_v1.7.1/royal/framework/inc/really-simple-captcha.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 17:19

    Hello,

    In this case you need use WPML plugin https://wpml.org/ to have multilingual site. It’s fully compatible with our theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 17:16

    Hello,

    Please update the theme and the plugins to the latest versions.
    Before theme update remove “woocommerce” folder and it’ll be reuploaded with a new theme version.
    You can download the plugins at this link https://www.8theme.com/download-plugins/ .
    Don’t forget to create back up of the files and database before update!

    How to update the theme you can watch here:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 17:10

    Hello,

    Go to Theme Options > Shop > Checkout page and select “Default”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 17:07

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 17:06

    Hello @konair,

    Could we please continue our conversation in the topic https://www.8theme.com/topic/total-amount-not-updates-after-change-of-shipping-on-checkout/ to avoid misunderstanding and confusion?
    Please write your further queries in that topic and provide us with correct wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 15:07

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 14:49

    Hello,

    What browser are you checking in?
    In Chrome and Firefox it’s showing fine.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 14:39

    Hello,

    Please read this article how to translate Wishlist plugin:
    http://yithemes.com/docs-plugins/yith-woocommerce-wishlist/04-localization.html

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 14:26

    Hello,

    I’ve checked mobile menu and it’s working fine.
    Please clarify your problem with more details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 13:50

    Hello,

    As I see Checkout button is shown:
    http://storage2.static.itmages.com/i/15/0416/s_1429188080_3338184_850915d3b6.png

    Concerning the Checkout page there is an error:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 491520 bytes)

    Please ask your host to increase memory_limit value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 16, 2015 at 13:47

    Hello,

    Did you translate that text in .po file in wp-content/themes/royal/languages directory?

    Regards,
    Eva Kemp.

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    Viewing 17,460 results - 17,431 through 17,460 (of 31,382 total)
Viewing 30 posts - 17,431 through 17,460 (of 31,382 total)
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