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Viewing 30 posts - 17,401 through 17,430 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 18:59

    Hello,

    The images already have dimensions 220px*220px. Please view the screenshot:
    http://storage3.static.itmages.com/i/15/0417/s_1429293369_9328430_600ef531d5.png

    The reason the images differ on the Home page and Shop page is number of products. On Shop page you have 5 products per row and on the Home page 4 products in slider are shown.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 18:26

    Hello,

    Sorry for a delay.
    The same issue persists with default WordPress theme.
    You can check it yourself activating Twenty Thirteen or Twenty Fifteen theme in Appearance > Themes.
    In this case you have to contact WP-eCommerce support and ask them to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 18:12

    Hello,

    Could you please show a screenshot what content of your site you see on iPhone 6? Are you getting any errors?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 18:08

    Hello,

    Concerning your query you should contact Woocommerce support as this is their configuration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 18:06

    Hello,

    Please add this code in custom.css file:

    .product-information .cart button[type="submit"], .emodal .emodal-text .btn, .footer-product a {
     color: white !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 16:49

    Hello,

    Please add this code in custom.css file:
    .product-navigation .prev-product::before, .product-navigation .next-product::before { top: 5px !important; }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 16:33

    Hello,

    Please add this code in custom.css file:

    .group_table td.label {
     color: #575757 !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 16:22

    Hello,

    I’ve imported “Coming Soon” template too.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 16:10

    Hello,

    Go to Appearance > Widgets > “Single Product page Sidebar” area and drag “Woocommerce Products” widget into there. To display brands you need create them in wp-admin panel > Products > Brands, then edit a product and mark it with your brand on the right side of the editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 16:02

    Hello,

    Product categories pages use the same template as for Shop page, so to remove sidebar from product category pages it’ll be removed from Shop page too. To add product categories to sidebar on Shop page go to Appearance > Widgets and add Woocommerce Product Categories widget to “Shop sidebar” area.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 15:57

    Hello @ngowecha,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 14:19

    Hello,

    I’ve imported Full Width template. Please check in Pages section in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 13:53

    Hello,

    We need to see the page where that content is added on your site.
    Please give us a page url.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 13:42

    Hello,

    I’ve created child theme for you. Now you can copy your modifications in woopress-child folder and activate it in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 13:31

    Hello,

    You’re using 3rd-party plugin for testimonials.
    Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with our theme.
    Try to use Testimonials element from Visual Composer editor instead.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 13:08

    Hello,

    Please provide us with wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 11:06

    Hello,

    The login credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 11:02

    Hello,

    Now we can’t connect via FTP getting this error:
    Error: Failed to retrieve directory listing

    Have you set any restrictions?
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:58

    Hello,

    Please specify where you see the button “Kaufen”. Please describe step by step how we can replicate the issue that you’re experiencing.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:55

    Hello,

    Please read this article how to translate Wishlist plugin:

    http://yithemes.com/docs-plugins/yith-woocommerce-wishlist/04-localization.html

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:54

    Hello,

    I’ve checked your site in Safari and fixed header is shown correctly.
    Are you using the latest browser version?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:52

    Hello @josh_gaskin,

    To close first category, edit wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1633
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:34

    Hello,

    We’ve checked your site in IE browser and haven’t seen any issues. Please look at the screenshot:
    http://prntscr.com/6urbr6

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:31

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 10:21

    Hello,

    You can try this shortcode: [testimonials type="grid" per_page="3" direction="DESC"], if you use “DESC” the testimonials will be shown in descending (newest first) order, if you use “ASC”, the oldest testimonials will be shown first.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:54

    Hello,

    I’ve added the text.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:45

    Hello,

    To move the button on Picture 2 add this code in custom.css file:

    button.ult-align-left {
        float: right !important;
    }

    Please provide us with a link for Picture 1.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:35

    Hello,

    Do you want when clicking on “Mail” icon to redirect to some page and not open mail client to send email?
    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:30

    Hello,

    Please take our apologies but this is beyond our basic support scope to customize each client site individually. Your queries requires additional customization.
    You can refer to Visual Composer documentation to find more information concerning different VC elements.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2015 at 09:22

    Hello,

    Unfortunately there is no easier way to find what element to customize.
    Concerning the product title, it is removed by default in the theme. So to get it back you need add that code.
    Please provide us with a page link where you see problems with arrows.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 17,430 results - 17,401 through 17,430 (of 31,382 total)
Viewing 30 posts - 17,401 through 17,430 (of 31,382 total)
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