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Checkout button not shown on cart page - by prash2000

This topic has 10 replies, 5 voices, and was last updated 9 years ago ago by Stan Russell

prash2000

Participant

April 16, 2015 at 11:41

Hi,

We have just updated to the latest version of Legenda.

When we add product to the cart,

1.It does not show the product number in the icon.
2. there is no checkout button
3. when we go to the checkout button manually just shows header and title with the rest being blank.

We have deactivated the theme and used default theme and the checkout button is there.

Please can you advise since this is on live site.

prash.

Please, contact administrator
for this information.

#57386 Copied Theme version: 2.6.3 WooCommerce version: 2.3.7

9 Answers

Brian Johnson

Member

April 16, 2015 at 11:44

Hello

Please provide us with ftp credentials to your site. You may also delete and reupload wp-content\themes\legenda\woocommerce folder because it may contain old files which are not in use and may cause these issues.

With best regards
Brian Johnson

#57388 Copied

prash2000

Participant

April 16, 2015 at 11:47

Hi Brian,

Let us try the upload of the folder first. if this does not work i will send you the ftp details.

many thanks
Prash.

#57390 Copied

Robert Hall

Support staff

April 16, 2015 at 11:58

Hello,

Ok, looking forward to your reply.

Regards,
Robert Hall.

#57393 Copied

prash2000

Participant

April 16, 2015 at 12:06

Hi,

just uploaded the theme but still the same. Let me get you the FTP details.

prash.

#57397 Copied

Eva Kemp

Support staff

April 16, 2015 at 12:14

Hello,

Looking forward to your reply.

Thank you.
Regards,
Eva Kemp.

#57400 Copied

prash2000

Participant

April 16, 2015 at 12:36

see below in private details the FTP. Please note this is a live site.

Please, contact administrator
for this information.

#57430 Copied

Eva Kemp

Support staff

April 16, 2015 at 13:50

Hello,

As I see Checkout button is shown:
http://storage2.static.itmages.com/i/15/0416/s_1429188080_3338184_850915d3b6.png

Concerning the Checkout page there is an error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 491520 bytes)

Please ask your host to increase memory_limit value.

Regards,
Eva Kemp.

#57456 Copied

prash2000

Participant

April 16, 2015 at 14:07

Hi Eva,

Many thanks we have just increased the memory size and it is working fine.

Thank you for coming back so quickly.

Prash.

#57464 Copied

Stan Russell

Participant

April 16, 2015 at 14:46

Hello prash2000,

is your problem solved now?

Regards,
Stan Russell.

#57479 Copied
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