Mobile Menu inactive- Royal Store - by jeeroberts

This topic has 4 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: jeeroberts
    jeeroberts
    Participant
    April 16, 2015 at 12:14

    On the mobile/ iPad website format a menu icon appears but it can not be used. I’ve updated the theme and yet it has not solved the problem and I am unable to find out how to make it work in the documentation etc. Help!

    Kind Regards,

    jeeroberts

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 16, 2015 at 12:26

    Hello,

    Your site is giving Internal Server Error.
    Please check it with your host and provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jeeroberts
    jeeroberts
    Participant
    April 16, 2015 at 12:36

    Dear Eva,

    Site should be OK now, I had the same note but after refreshing it reloaded for some reason…

    wp-admin and FTP please find below-

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 16, 2015 at 14:26

    Hello,

    I’ve checked mobile menu and it’s working fine.
    Please clarify your problem with more details.

    Thank you.
    Regards,
    Eva Kemp.

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