Page 536 – 8theme.com

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Viewing 30 posts - 16,051 through 16,080 (of 31,382 total)

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Eva Kemp

Participant

May 13, 2015 at 13:52

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#63645 Copied In reply to: Background fixed bug

Eva Kemp

Participant

May 13, 2015 at 13:51

Hello,

I have found index.xhtml file that was causing the issue. I’ve removed it and everything is normal. Please clear browser cache and check.

Regards,
Eva Kemp.

#63643 Copied In reply to: Rendering Error

Eva Kemp

Participant

May 13, 2015 at 13:41

Hello,

You’re welcome.

Regards,
Eva Kemp.

#63637 Copied In reply to: Fullscreen page

Eva Kemp

Participant

May 13, 2015 at 13:41

Hello,

If you use child theme you need add the code into style.css in your child theme folder.

Regards,
Eva Kemp.

#63636 Copied In reply to: How to change Logo Image width on fixed and regular menu

Eva Kemp

Participant

May 13, 2015 at 13:35

Hello,

You can change search form to Popup window in Theme Options > Header > Search View and then you’ll have lightbox form instead of pop up.

Please try it.

Regards,
Eva Kemp.

#63635 Copied In reply to: Add image to 404 error page

Eva Kemp

Participant

May 13, 2015 at 13:32

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#63634 Copied In reply to: Footer Widgets not responsive in Legenda
Eva Kemp

Participant

May 13, 2015 at 13:27
Hello @ctrimde,

For the reason many clients sent complaints for the message “Hola! Please activate your copy of Visual Composer to receive automatic updates.” we decided to hide it with the code that was suggested by the plugin developers: https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524297
If you don’t care for that message in your admin panel and you want to view additional tabs in VC settings then just open the file wp-content/themes/legenda/framework/theme-functions.php and delete the following code:

add_action( 'vc_before_init', 'etheme_vcSetAsTheme' ); function etheme_vcSetAsTheme() { if(function_exists( 'vc_set_as_theme' )){ vc_set_as_theme(); } }

on line 879.

Thank you.
Regards,
Eva Kemp.
#63632 Copied In reply to: Installation Issues & Fixes (Read First)
Eva Kemp

Participant

May 13, 2015 at 13:16

Hello,

Please update Visual Composer plugin to the latest version:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#63629 Copied In reply to: Ghost code

Eva Kemp

Participant

May 13, 2015 at 13:11

Hello,

Please check once more. There is no username for the gallery block:
http://storage4.static.itmages.com/i/15/0513/h_1431518996_3416320_51a9f7a6f7.png

Thank you.
Regards,
Eva Kemp.

#63626 Copied In reply to: next and previous post

Eva Kemp

Participant

May 13, 2015 at 13:07

Hello,

What theme version are you using?
Is it 1.7.1? You should update the theme to the latest version.

Regards,
Eva Kemp.

#63624 Copied In reply to: additional products and custom tabs

Eva Kemp

Participant

May 13, 2015 at 13:06

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#63623 Copied In reply to: Rendering Error
Eva Kemp

Participant

May 13, 2015 at 13:04
Hello,

Please try to add this code in custom.css file:

.header-logo img { max-width: 500px; width: 400px; }

Regards,
Eva Kemp.
#63622 Copied In reply to: How to change Logo Image width on fixed and regular menu
Eva Kemp

Participant

May 13, 2015 at 12:59

Hello,

I’ve added this code in CSS block of VC editor:
http://storage3.static.itmages.com/i/15/0513/h_1431518287_7044593_76c7644223.png

Please check the page now.

Regards,
Eva Kemp.

#63620 Copied In reply to: Fullscreen page

Eva Kemp

Participant

May 13, 2015 at 12:35

Hello,

The link you provided gives a blank page:
http://storage1.static.itmages.com/i/15/0513/h_1431516825_6590566_dea5692cd3.png
There is no WordPress installation.
Please provide us with correct url and access to wp-admin panel and FTP.

Thank you.
Regards,
Eva Kemp.

#63611 Copied In reply to: Rendering Error

Eva Kemp

Participant

May 13, 2015 at 12:32

Hello,

You’re using old versions of Visual Composer, Revolution Slider and Ultimate Addons for Visual Composer plugins. That may cause conflicts with the latest versions of the theme and Woocommerce. So please update the plugins as well. You can download them at this link:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#63610 Copied In reply to: Background fixed bug

Eva Kemp

Participant

May 13, 2015 at 12:27

Hello,

I’ve checked this issue with default WordPress theme and it persists there too.
As both forms are configured by Woocommerce team you have to contact their support concerning this problem.
Please ask them to check register form with Twenty Fifteen theme.

Thank you.
Regards,
Eva Kemp.

#63608 Copied In reply to: Legenda Woocommerce Registration Email / User issues

Eva Kemp

Participant

May 13, 2015 at 12:24

Hello,

I’ve edited the code.
Please check now.

Regards,
Eva Kemp.

#63606 Copied In reply to: next and previous post

Eva Kemp

Participant

May 13, 2015 at 12:08

Hello,

You can read about that block in the documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/single_product_page > Additional information block.

Regards,
Eva Kemp.

#63604 Copied In reply to: Legends Ecommerce, Product Page

Eva Kemp

Participant

May 13, 2015 at 12:05

Hello,

Please update all required plugins as well.
You can download them here:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#63603 Copied In reply to: Site is Down After Updating to Version 2.7 – Please Help!

Eva Kemp

Participant

May 13, 2015 at 11:51

Hello,

To rename “Cart” title in the header you need edit the file wp-content/themes/legenda/framework/woo.php (line 884), find the code <h3 class="title"><span><?php _e('Cart', ETHEME_DOMAIN); ?></span></h3> and replace “Cart” word with your own.

Please update the theme and all required plugins to the latest versions. You can download them here:
https://www.8theme.com/download-plugins/
After that check Shop page.

https://www.youtube.com/watch?v=KdWESIIPU1k

Thank you.
Regards,
Eva Kemp.

#63601 Copied In reply to: Custom Sidebar & stuff

Eva Kemp

Participant

May 13, 2015 at 11:29

Hello,

I’ve reuploaded the theme and updated Woocommerce plugin.
Please clear browser cache and check portfolio page now.

Regards,
Eva Kemp.

#63598 Copied In reply to: featured image in portfolio is not working

Eva Kemp

Participant

May 13, 2015 at 11:13

Hello @ctrimde,

Did you make any changes in the original theme files?
Please provide us with FTP credentials.
Also please clarify what custom tabs you’re talking about.

Thank you.
Regards,
Eva Kemp.

#63595 Copied In reply to: Installation Issues & Fixes (Read First)

Eva Kemp

Participant

May 13, 2015 at 11:06

Hello,

We’re glad you managed to resolve the issue.
If there are any questions feel free to contact us.

Thank you.
Regards,
Eva Kemp.

#63593 Copied In reply to: Add to Cart Button on translated page doesn't work

Eva Kemp

Participant

May 13, 2015 at 11:01

Hello,

You’re using old version of Visual Composer plugin. Please update it as well as all required plugins. You can download them at this link https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#63591 Copied In reply to: Visual Compser Info Box link not working
Eva Kemp

Participant

May 13, 2015 at 10:55
Hello,

Please use this code:

.recentCarousel .slide-item .caption h3 { display: none; }

Regards,
Eva Kemp.
#63587 Copied In reply to: next and previous post
Eva Kemp

Participant

May 13, 2015 at 10:53

Hello,

Please provide us with wp-admin panel credentials and FTP access.

Thank you.
Regards,
Eva Kemp.

#63586 Copied In reply to: Fullscreen page

Eva Kemp

Participant

May 13, 2015 at 10:26

Hello,

Please show on a screenshot what popup you want to hide. I didn’t see any popup window for “Your Account” link at the top.

Thank you.
Regards,
Eva Kemp.

#63583 Copied In reply to: How to remove space after footer and copyright sections

Eva Kemp

Participant

May 13, 2015 at 10:22

Hello @dimakoren,

Mixed content errors are caused by revolution slider plugin:
http://storage4.static.itmages.com/i/15/0513/h_1431508870_3576304_610783ee31.png . You need contact their support concerning this issue. You can reach them via comments:
http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments

Regards,
Eva Kemp.

#63582 Copied In reply to: HTTPS Issue Google Fonts – Mixed Content Warning

Eva Kemp

Participant

May 13, 2015 at 10:17

Hello,

I was able to enter category page in wp-admin panel panel. Please view the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1431508626-y90JoP/screen.png

Could you please clarify your issue with more details?

Thank you.
Regards,
Eva Kemp.

#63581 Copied In reply to: Blank page when selecting category in backend

Eva Kemp

Participant

May 13, 2015 at 10:09

Hello,

1) Your client should register on our site.
2) You should write to us after that and we’ll delete the license which was used for your account. After that your client can use the license code in his account to have possibility to create topics.
Please note after the license is passed you won’t be able to create new topics any more.

Regards,
Eva Kemp.

#63579 Copied In reply to: Moving license over to client
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Viewing 30 posts - 16,051 through 16,080 (of 31,382 total)

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