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Rendering Error - by whorv - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

whorv

Participant

May 13, 2015 at 11:50

Hi,

I have transferred my website from 1 Domain to another domain along with the server shifting from one server to another. After doing that when i opened my website link it showed me the error which is in private content, but when i enter the other page links like about example: (xyz.com/about) it is working but only home page is not working.

Please help me because i want to make it active asap.

Regards,
Karan

Please, contact administrator
for this information.

#63600 Copied

8 Answers

Eva Kemp

Support staff

May 13, 2015 at 12:35

Hello,

The link you provided gives a blank page:
http://storage1.static.itmages.com/i/15/0513/h_1431516825_6590566_dea5692cd3.png
There is no WordPress installation.
Please provide us with correct url and access to wp-admin panel and FTP.

Thank you.
Regards,
Eva Kemp.

#63611 Copied

whorv

Participant

May 13, 2015 at 12:40

Hi,

Its the old link new link is in private content.

Link 1 is not working but link 2 is working please check.

Regards,

Karan

Please, contact administrator
for this information.

#63612 Copied

whorv

Participant

May 13, 2015 at 12:54

Here are the wp credentials:

Please, contact administrator
for this information.

#63618 Copied

Eva Kemp

Support staff

May 13, 2015 at 13:06

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#63623 Copied

whorv

Participant

May 13, 2015 at 13:12

Hi,

Here are the FTP Credentials, its will work on FileZilla only.

Regards
Karan.

Please, contact administrator
for this information.

#63628 Copied

Eva Kemp

Support staff

May 13, 2015 at 13:51

Hello,

I have found index.xhtml file that was causing the issue. I’ve removed it and everything is normal. Please clear browser cache and check.

Regards,
Eva Kemp.

#63643 Copied

whorv

Participant

May 14, 2015 at 06:29

Hi,

It done. Thanks for your help.

Regards,
Karan

#63838 Copied

Robert Hall

Support staff

May 14, 2015 at 07:29

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#63846 Copied
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