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Background fixed bug - by Oleg - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

Oleg

Participant

May 13, 2015 at 11:01

When I was in the unit is fixed background, it is not always displayed correctly.
This bug you can see in the video at the beginning and end of: https://youtu.be/R06h_sLcfNM
and at test site: http://webka.mk.ua/other/royal/.
How to fix this bug?

#63590 Copied Theme version: last WooCommerce version: last

9 Answers

Stan Russell

Participant

May 13, 2015 at 11:27

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#63597 Copied

Oleg

Participant

May 13, 2015 at 11:34

Final site admin credentials

Please, contact administrator
for this information.

#63599 Copied

Eva Kemp

Support staff

May 13, 2015 at 12:32

Hello,

You’re using old versions of Visual Composer, Revolution Slider and Ultimate Addons for Visual Composer plugins. That may cause conflicts with the latest versions of the theme and Woocommerce. So please update the plugins as well. You can download them at this link:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#63610 Copied

Oleg

Participant

May 13, 2015 at 13:17

I updated Visual Composer, Revolution Slider and Ultimate Addons for Visual Composer but it did not help

#63630 Copied

Eva Kemp

Support staff

May 13, 2015 at 13:52

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#63645 Copied

Oleg

Participant

May 13, 2015 at 14:10

FTP

Please, contact administrator
for this information.

#63662 Copied

Eva Kemp

Support staff

May 13, 2015 at 14:30

Hello,

I’ve increased post_max_size value in .htaccess file.
Please clear your browser cache and check home page now.

Regards,
Eva Kemp.

#63668 Copied

Oleg

Participant

May 13, 2015 at 14:51

Opened in incognito mode, repeatedly pressing. Scroll the page a few times to the bottom and up and bug repeated.I observed only in Google chrome. And where is the post_max_size value. This bug usually occurs much later after the page loads.

#63681 Copied

Eva Kemp

Support staff

May 14, 2015 at 10:54

Hello,

Could you please check error_log on a server with your host?
There should be some errors that can point us what is causing the issue.

Thank you.
Regards,
Eva Kemp.

#63905 Copied
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