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Viewing 30 posts - 15,991 through 16,020 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:43

    Hello,

    As I see fixed header is transparent:
    http://storage2.static.itmages.com/i/15/0514/h_1431596531_7129494_ef0189ddb9.png
    Please clear browser cache and check.
    Also if you use child theme you need make changes in style.css file of the child theme and not in custom.css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:37

    Hello,

    Do you want to add products slider? If so you need use Products element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:35

    Hello,

    Could you please show on your site what you want to hide and not the code?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:20

    Hello,

    3. Please use this code in custom.css file:

    .header-type-6 .header .tbs span {
        display: none !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    As I see “Name and Surname” text isn’t translated in wp-content/themes/royal/languages/fr_FR.po file. Please check it attentively.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:13

    Hello,

    Some plugin is causing the issue. I’ve just disabled all 3rd-party plugins and kept the required ones for the theme and “WooCommerce Product Add-ons”. After that product couldn’t be bought if the checkbox unchecked.
    So please disable all plugins one by one to find out what is causing the conflict.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 10:07

    Hello,

    We’ve increased memory_limit value as described in the article:
    http://stackoverflow.com/questions/21680244/fatal-error-allowed-memory-size-of-268435456-bytes-exhausted-tried-to-allocate

    Please clear browser cache and check categories filter.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 09:55

    Hello,

    I’ve edited the code.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 09:53

    Hello,

    I’ve edited et-registration.php file in wp-content/themes/royal directory.
    Please check Register page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 09:40

    Hello,

    Please take our apologies but you have to look for a plugin yourself as we can’t guarantee full compatibility of 3rd-party plugins with our theme. Unfortunately we can’t test all plugins, there are huge amout of them as you know.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 09:26

    Hello,

    Try to use this code in custom.css file or style.css of the child theme:

    .header-type-4 .logo-with-menu img {
     width: 200px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 09:23

    Hello,

    We can’t access your site now.
    Have you changed the link?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 08:57

    Hello @redbutterfly,

    Please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 08:54

    Hello,

    The reason is you uploaded whole theme package “TheLeader_Ecommerce_Responsive_WordPress_Theme” to the themes folder but you should overwrite old theme version with a new one.
    Please watch the tutorial how to update theme correctly (it’s for Legenda theme but the process is the same):

    After you overwrite the theme don’t forget to activate it in Appearance > Themes because now you have “TheLeader_Ecommerce_Responsive_WordPress_Theme” activated which contains whole package.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 14, 2015 at 08:48

    Hello,

    1. Try to use this code in custom.css file:
    .banner {
    width: 330px !important;
    }

    2. It has been fixed.

    3. Grid/List switcher works for products, not for product categories. Please open a category and check it for products.

    4. I’ve added this code in custom.css file:

    .widget-container a, .widget-container ul li {
    padding-top: 8px;
    padding-bottom: 8px;
    line-height: 20px;
    font-size: 12px;
    text-transform: uppercase;
    }
    
    .widget-container ul li {
        border-top: 1px solid #111 !important;
        border-right: 1px solid #111 !important;
    }
    
    .widget-container {
        background: #333 none repeat scroll 0% 0%;
        border-left: 1px solid transparent;
    }

    Please check sidebar.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:09

    Hello,

    We’re glad you managed to resolve the issue.

    If there are any questions let us know.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:08

    Hello @ctrimde,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:07

    Hello,

    FTP credentials are incorrect. Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:04

    Hello,

    Your screenshot is blank. Please resend a new one.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:03

    Hello,

    Activate child theme in wp-admin panel > Appearance > Themes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 19:01

    Hello,

    I don’t see any errors:
    http://storage1.static.itmages.com/i/15/0513/h_1431539949_1798664_4a5e5f02c2.png

    Please clear browser cache and also delete cache folder via FTP. As you’re using cache plugin site info might be cached.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 18:50

    Hello,

    Please clarify what exactly you can’t translate.
    As I see you’ve already disabled Wishlist plugin.
    How to remove tabs please refer to Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 18:45

    Hello,

    1. 3. Please read this article how to add “read more” button:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    2. Use this code in custom.css file:

    .wp-picture img {
       height: 180px !important;
    }

    4. To remove author you need edit the page content-grid.php (line 80) and remove or comment the code <?php _e('by', ETHEME_DOMAIN);?> <?php the_author_posts_link(); ?> in the directory wp-content/themes/royal.

    5. Add this code in custom.css file:

    .meta-post::after {
     display: none !important;
    }

    6. Use this code in custom.css:

    .wp-picture .btn_group a {
     display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 18:17

    Hello,

    Register page uses our template and not Woocommerce.
    If you want to have the same slider as on the “My Account” page you need add it to “Show revolution slider instead of breadcrumbs and page title” in Pages > edit Register page.
    I’ve checked mobile menu and haven’t seen any issues with the slider.
    Are you experiencing such issue on all mobile devices?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 18:04

    Hello,

    The issue may be caused by Woocommerce template that is used for Shop page. You can try to remove Shop page in Woocommerce > Settings > Display > Products page > remove Shop page.
    Then add Products element in Visual Composer editor in Pages > Shop to display products.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 17:15

    Hello,

    As I see you’ve already removed the code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 17:15

    Hello,

    Go to Theme Options > Blog Layout and change the layout of your posts page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 17:13

    Hello,

    I’ve added this code in CSS block of Visual Composer editor:

    http://storage2.static.itmages.com/i/15/0513/h_1431531104_2051519_2a3dd1ae06.png

    Please clear browser cache and check home page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 17:12

    Hello @cursedmonk,

    We’ve sent IDStore 3.7 version to your email address.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 13, 2015 at 17:04

    Hello,

    We’re very sorry but we can’t promise it for the next update. Our developers will try to implement this feature in one of future updates.

    Language issues were fixed in the new theme version.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 15,991 through 16,020 (of 31,382 total)
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