Forum Replies Created

Viewing 30 posts - 15,751 through 15,780 (of 31,382 total)
1 2 3 … 525 526 527 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 09:21

    Hello @CenCalDave1,

    Please take our apologies.
    We’re sorry our theme created difficulties for you. We’ll try to customize it to make the theme simpler in future updates.
    If you decide to use it again we’re always glad to help you and guide through the theme options how to work.

    Thank you.
    Regards,
    Eva Kemp.

    #64697 Copied In reply to: footer
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 09:12

    Hello,

    I’ve disabled Ajax “Add to Cart” in Theme Options > Single Product Page.
    Please clear browser cache and check product with variations now.

    Regards,
    Eva Kemp.

    #64696 Copied In reply to: WooCommerce global add-on won't add to cart – (variable products)
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 09:07

    Hello,

    The same issue persists with default WordPress theme, you can check it yourself, just activate Twenty Fifteen theme in Appearance > Themes.
    In this case we recommend you to contact Woocommerce support team as this is their configuration.

    Thank you.
    Regards,
    Eva Kemp.

    #64691 Copied In reply to: Tax Not Showing + Cart.php version discrepancy
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:58

    Hello,

    I’ve edited the file wp-content/plugins/the-events-calendar/views/default-template.php and added this code <div class="container" id="tribe-events-pg-template">.
    Please clear your browser cache and check events calendar page.

    Regards,
    Eva Kemp.

    #64687 Copied In reply to: Mobile menu doesn't load on event calendar page
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:48

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #64686 Copied In reply to: Add to Cart button not hiding for Out of Stock Variable product
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:45

    Hello,

    You need check mail logs on a server. Contact your host and ask them to check if any emails were sent. Also check this issue with default WordPress theme.

    Thank you.
    Regards,
    Eva Kemp.

    #64685 Copied In reply to: Royal & Woocommerce Doesn't send email!
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:43

    Hello,

    Now I can’t access wp-admin panel. When I log in the page is redirected to My Account page.
    Please give me access to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    #64684 Copied In reply to: Mobile Version
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:38

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/royal directory. Please activate Wishlist plugin and check Shop page again.

    Thank you.
    Regards,
    Eva Kemp.

    #64683 Copied In reply to: Shopping cart won't Display items
    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2015 at 08:34

    Hello,

    So do you need further assistance?

    Thank you.
    Regards,
    Eva Kemp.

    #64682 Copied In reply to: I need to hide “Email to a friend”
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 19:51

    Hello,

    We’ve managed to resolve the issue.

    The problem was caused by your hosting settings.
    Image is loaded from the path that is defined in “DOCUMENT_ROOT” variable. On a server where your site is located the path for DOCUMENT_ROOT is written:
    _SERVER[“DOCUMENT_ROOT”] /var/chroot/home/content/53/7485453/html
    but your site is located in /var/chroot/home/content/53/7485453/html/BS and this path is written for variable “REAL_DOCUMENT_ROOT”.
    So to fix the issue I’ve changed the code $file_path = $_SERVER['DOCUMENT_ROOT'] . $file_path['path']; to $file_path = $_SERVER['REAL_DOCUMENT_ROOT'] . $file_path['path']; on line 118 in the file wp-content/themes/woopress/framework/images.php.

    Please clear browser cache and check hover image now.

    Regards,
    Eva Kemp.

    #64625 Copied In reply to: swap effect doesn't work
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 19:28

    Hello,

    1. Add this code in custom.css file:

    .main-footer {
 background: #F0F0F0 !important;
}

    You can translate those words in .po file in wp-content/themes/royal/languages.

    2. Add this code CSS block of Visual Composer in post editor:

    .blog-post .wp-picture {
  display: none;
}

    3. You can remove only posts titles using this code in custom.css file:

    .vc_gitem-post-data h4 {
 display: none;
}

    Regards,
    Eva Kemp.

    #64622 Copied In reply to: Blog customisation
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 18:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64615 Copied In reply to: How to change the look of product images with essential grid
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 18:25

    Hello,

    As this is Woocommerce configuration you can contact their support concerning your issue.

    Thank you.
    Regards,
    Eva Kemp.

    #64614 Copied In reply to: Category products view includes subcategories product as well
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 18:24

    Hello,

    Please add this code in custom.css file:
    .product-code {display: none !important;}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #64613 Copied In reply to: How to remove SKU on Single Products Page?
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 18:04

    Hello,

    Unfortunately it’s impossible for now.
    Please take our apologies.
    We’ll discuss your suggestions and perhaps it’ll be implemented in future updates.

    Thank you.

    Regards,
    Eva Kemp.

    #64607 Copied In reply to: Full Menu Dynamic Images
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 17:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64604 Copied In reply to: remove logos in footer 2
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 17:46

    Hello,

    You can try to change height value to lower one:

    .product-content-image img {
 height: 230px !important;
}

    Regards,
    Eva Kemp.

    #64601 Copied In reply to: How to change the look of product images with essential grid
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 17:00

    Hello,

    You’re using old theme version.
    Please update it to 1.4 version as well as the required plugins:
    https://www.8theme.com/download-plugins/

    Please watch the tutorial how to update theme (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #64596 Copied In reply to: swap effect doesn't work
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:54

    Hello,

    Try to add this code in custom.css file:

    .product-content-image img {
 height: 300px !important;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #64595 Copied In reply to: How to change the look of product images with essential grid
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64593 Copied In reply to: Multilingual site & widget title
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64591 Copied In reply to: Blank page after signing in
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:51

    Hello,

    Could you please clarify with more details what issues you have when trying to create a child theme?
    Please provide us with FTP and wp-admin panel credentials in private content and we’ll help you with it.

    Regards,
    Eva Kemp.

    #64590 Copied In reply to: Clean LESS file or CSS?
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:35

    Hello,

    Please clear browser cache and check Cart page now.

    Regards,
    Eva Kemp.

    #64586 Copied In reply to: Tax Not Showing + Cart.php version discrepancy
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:24

    Hello,

    Please take apologies.
    We don’t recommend to remove any code. It’s used for the work of some theme elements. We’ll try to optimize this in the future update.
    Here you can read how to create child theme correctly http://codex.wordpress.org/Child_Themes .

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #64582 Copied In reply to: Clean LESS file or CSS?
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:10

    Hello,

    Sorry, but product categories pages use standard Woocommerce template to show products from a category. It can’t be the same as you created for Shop page with Essential Grid plugin.
    Please take our apologies.

    Regards,
    Eva Kemp.

    #64580 Copied In reply to: How to change the look of product images with essential grid
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 16:05

    Hello,

    Please check the previous post. I’ve provided you with the answer.

    Regards,
    Eva Kemp.

    #64577 Copied In reply to: Add revolution slideshow to home page
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 15:57

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #64576 Copied In reply to: Mobile menu doesn't load on event calendar page
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 15:48

    Hello,

    Please specify how we can replicate the issue.
    I’ve just checked shopping cart on different pages and it’s updated.

    Thank you.
    Regards,
    Eva Kemp.

    #64574 Copied In reply to: W3 Total Cache – Cart Problem
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 15:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64569 Copied In reply to: Brand Logo Carousel
    Avatar: Eva
    Eva Kemp
    Participant
    May 18, 2015 at 15:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64567 Copied In reply to: Plugin Activation Notification
  • 1 2 3 … 525 526 527 … 1,045 1,046 1,047
    Viewing 15,780 results - 15,751 through 15,780 (of 31,382 total)
Viewing 30 posts - 15,751 through 15,780 (of 31,382 total)
1 2 3 … 525 526 527 … 1,045 1,046 1,047

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