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Swap effect doesn't work - by zeny - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

zeny

Participant

May 18, 2015 at 16:07

Hi I’m trying to change the effect for page layout but the swap effect doesn’t work please see the screenshot http://screencast.com/t/YtdQVCxh2F
Could you tell me What I should do

website

http://blacksunstore.com/

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8 Answers

Eva Kemp

Support staff

May 18, 2015 at 17:00

Hello,

You’re using old theme version.
Please update it to 1.4 version as well as the required plugins:
https://www.8theme.com/download-plugins/

Please watch the tutorial how to update theme (it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#64596 Copied

Eva Kemp

Support staff

May 18, 2015 at 19:51

Hello,

We’ve managed to resolve the issue.

The problem was caused by your hosting settings.
Image is loaded from the path that is defined in “DOCUMENT_ROOT” variable. On a server where your site is located the path for DOCUMENT_ROOT is written:
_SERVER[“DOCUMENT_ROOT”] /var/chroot/home/content/53/7485453/html
but your site is located in /var/chroot/home/content/53/7485453/html/BS and this path is written for variable “REAL_DOCUMENT_ROOT”.
So to fix the issue I’ve changed the code $file_path = $_SERVER['DOCUMENT_ROOT'] . $file_path['path']; to $file_path = $_SERVER['REAL_DOCUMENT_ROOT'] . $file_path['path']; on line 118 in the file wp-content/themes/woopress/framework/images.php.

Please clear browser cache and check hover image now.

Regards,
Eva Kemp.

#64625 Copied

zeny

Participant

May 21, 2015 at 16:43

MM doesn’t work I have the same code

$file_path = $_SERVER[‘REAL_DOCUMENT_ROOT’] . $file_path[‘path’];

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Eva Kemp

Support staff

May 21, 2015 at 17:36

Hello,

Please update the theme and plugins as described in previous post.

Thank you.
Regards,
Eva Kemp.

#65332 Copied

zeny

Participant

May 21, 2015 at 17:43

YEs I’m testing here I installed the last version and doesn’t work

http://practice.zenycr.com/?product_cat=camiseta

Please, contact administrator
for this information.

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zeny

Participant

May 21, 2015 at 17:50

I downloaded in Themeforest and the I installed but is not working yet Could you please check ?
In my test environment

Thanks

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zeny

Participant

May 21, 2015 at 18:02

Never mind It Works thanks 🙂

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Eva Kemp

Support staff

May 21, 2015 at 19:19

Hello,

You’re welcome.

Regards,
Eva Kemp.

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