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WooCommerce global add-on won't add to cart – (variable products)

This topic has 6 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

cleversyntax

Participant

May 14, 2015 at 05:25

I cannot get any global add-ons to add to cart. I can select any global add-on and the cost increase is reflected on the product page, however; once I click “add to cart”, the cost of the add-on is no longer reflected in my cart. The description of the product in the cart does not reflect the add-on either.

I have WC version 2.3.8. Some research lead me to a fix that suggested to delete the template file (/woocommerce/single-product/add-to-cart/variable.php) so that WooCommerce will use the new bundled template file. I don’t have a variable.php file on the server, at least not in that folder. The only file in that folder is simple.php.

All this is assuming Variable Products is the same as what WooCommerce is calling “Global Add-ons”.

#63835 Copied Theme version: 1.1 WooCommerce version: 2.3.8

5 Answers

Robert Hall

Support staff

May 14, 2015 at 07:36

Hello,

Please update your theme to the latest version.
Don’t forget to make backup site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#63851 Copied

cleversyntax

Participant

May 17, 2015 at 02:44

Did this process exactly but only for “woopress”. This didn’t end up fixing the problem. Where do we go from here?

#64352 Copied

Eva Kemp

Support staff

May 18, 2015 at 09:28

Hello,

Please provide us with wp-admin panel credentials and show a page link where variations can’t be added to the cart.

Thank you.
Regards,
Eva Kemp.

#64454 Copied

cleversyntax

Participant

May 18, 2015 at 21:42

See Private Content

http://www.cbradiospronto.com/?product=galaxy-dx979-4

Please, contact administrator
for this information.

#64635 Copied

Eva Kemp

Support staff

May 19, 2015 at 09:12

Hello,

I’ve disabled Ajax “Add to Cart” in Theme Options > Single Product Page.
Please clear browser cache and check product with variations now.

Regards,
Eva Kemp.

#64696 Copied
Tagged: add to cart, e-commerce, shopping cart, variable products, woocommerce, woocommerce global add-on, wordpress templates
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