Forum Replies Created

Viewing 30 posts - 12,541 through 12,570 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 18:32

    Hello,

    Please provide us with your site url and wp-admin panel credentials. Also show a screenshot where you want product description to be displayed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 18:22

    Hello,

    I’ve checked the share link and the post is shown in timeline:
    http://storage3.static.itmages.com/i/15/0806/h_1438881684_8302600_1fda10464f.png
    Try to clear Facebook cache via this tool https://developers.facebook.com/tools/debug/ and check it again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 17:51

    Hello,

    As I see your navigation bar is shown fine:
    http://storage3.static.itmages.com/i/15/0806/h_1438879892_9655836_82b282b337.png

    Please clarify your issue with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 11:53

    Hello,

    I’ve added this code in your style.css in the child theme:

    .tp-bullets.tp-thumbs {
        z-index: 1000 !important;
    }
    @media (max-width: 979px) {
    .ms-thumb-list.ms-dir-h {
       left: 0 !important;
    }}

    Please check sliders now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 09:53

    Hello,

    I’ve edited shortcodes.php file in the child theme directory and replaced Facebook link. Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 09:27

    Hello,

    You’re using very old theme version.
    Please update the theme to the latest version.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 09:17

    Hello,

    1. Please use this code in child style.css file:

    .tp-bullets {
        z-index: 0 !important;
    }

    2. I’ve edited the css code for both sliders in Master Slider settings. Please check now.

    3. Try to use this code in child style.css:

    @media only screen and (min-width: 768px) and (max-width: 979px) {.footer-product a, .show-quickly {
        font-size: 9px !important;
    }}

    4. As I see the link redirects to the correct page:
    http://storage3.static.itmages.com/i/15/0806/h_1438849036_2044470_c1bc283975.png

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:49

    Hello,

    I’ve checked your site and it’s loading fine:
    http://storage1.static.itmages.com/i/15/0806/h_1438847115_2728352_eaa9837a3f.png
    Here is the test result:
    http://storage1.static.itmages.com/i/15/0806/h_1438847365_9158153_e66be05329.png

    Try to check it in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:41

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:40

    Hello,

    You need update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:37

    Hello,

    Those options make js functions active. If they are disabled js scripts won’t load that are written in Ultimate VC Addons plugin. As I told you if you want to get more detailed information about them you should ask plugin authors as they configured it.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:33

    Hello,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:27

    Hello,

    Please provide us also with the links you want social icons to be changed to.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:24

    Hello,

    There was an error “Call to undefined method WooCommerce::get_image_size()” in content-product.php file. I replaced the code $woocommerce->get_image_size with wc_get_image_size and the issue was fixed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 6, 2015 at 08:04

    Hello,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/woopress directory. Please check Cart page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 19:10

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 18:56

    Hello,

    Do you mean you can’t translate “Total”, “Subtotal” on Cart page?
    As I see all strings are not translated in woocommerce-es_ES.po in the directory wp-content/languages/plugins. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 18:50

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 18:50

    Hello,

    To get detailed information about those options you can ask the plugin authors via comments http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 18:35

    Hello,

    This requires a lot of code customization in header.php file which is beyond our basic support scope. In this case you have to contact some freelancer and he’ll make all modifications that you wish.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 17:25

    Hello,

    Edit every page and select “Default” for “Use custom footer for this page”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 17:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:54

    Hello,

    The timer didn’t work because you disable options “Optimized JS” and “Optimized CSS” in wp-admin panel > Ultimate > Modules > Scripts and Styles tab. I’ve enabled them. Please check the counter now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:48

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:47

    Hello,

    Did you activate Ultimate VC Addons and Visual Composer plugins?
    You should use Icon Box element in Visual Composer editor to create such icons as on the demo.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:36

    Hello,

    We’ll take this into our account and forward the query to our developers for discussion.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:35

    Hello,

    Go to Theme Options > Single Product Page > Custom Tab Title and delete the title.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 16:23

    Hello,

    The issue has been fixed.
    Please clear browser cache and check Products page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 14:44

    Hello,

    You can download it on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 . Log in with your Envato account and find a new version in Downloads section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 14:42

    Hello,

    1. I just regenerated thumbnails with this plugin http://wordpress.org/plugins/regenerate-thumbnails/

    2. The reason is all your images have different dimensions that’s why they are displayed differently.

    Regards,
    Eva Kemp.

  • 1 2 3 418 419 420 1,045 1,046 1,047
    Viewing 12,570 results - 12,541 through 12,570 (of 31,382 total)
Viewing 30 posts - 12,541 through 12,570 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.