Forum Replies Created

Viewing 30 posts - 12,571 through 12,600 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 14:38

    Hello,

    Please add this code in custom.css:

    .post-images .blog-mask {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 14:19

    Hello,

    I’ve added this code in custom.css file:

    .fixed-header-area .fixed-header > .container .menu-wrapper {
        display: block !important;
    }
    
    .fixed-header-area .search .et-mega-search form input[type="text"] {
        width: 500px !important;
    }
    
    .fixed-header-area .search {
        text-align: center;
        float: right;
        width: 500px !important;
        margin-right: 25%;
    }

    and this one to header.php file in line 86:

    <?php if (etheme_get_option('search_form')): ?>
    <div class="search search-center hidden-phone hidden-tablet">
    <div class="site-description hidden-phone hidden-tablet"><?php bloginfo( 'description' ); ?></div>
    <?php echo etheme_search(array()); ?>
    </div>
    <?php endif ?>

    Please check your fixed header now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:46

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:21

    Hello,

    Please provide us with wp-admin and FTP panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:11

    Hello,

    I’ve reuploaded parent theme and the issue has been fixed.
    Please clear browser cache and check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:07

    Hello,

    The problem is caused by long titles in your products or product categories titles. Try to decrease products titles and check the layout after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:03

    Hello,

    The IP address has been sent to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 13:00

    Hello,

    The same problem persists with default WordPress theme too. Please activate Twenty Fourteen theme, for example, and check it yourself. So the problem isn’t related to the theme. In this case you have to contact WPML support so they can investigate the issue in your translation.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 12:27

    Hello,

    I’ve regenerated thumbnails for your site. Please clear browser cache and check images now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 12:26

    Hello,

    I’ve edited the code and added this one in custom.css:

    @media (min-width: 768px) and (max-width: 1200px) {.content.main-products-loop {
      display: inline !important;
    }}
    
    @media (max-width: 480px) {.content.main-products-loop.col-md-9 {
      display: inline !important;
    }}

    Please check the site on mobile devices now.

    Also I’ve added this code custom.css for your menu:

    li.menu-item-22050 {
      margin-right: 200px;
    }
    
    li.menu-item-22052  {
        margin-left: 240px;
    }

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 11:31

    Hello,

    The problem was caused by the option Ajax “Add to Cart” that you disabled in Theme Options > Single Product Page. I’ve enabled it. Please clear browser cache and check Cart page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 11:19

    Hello,

    Yes, we checked wp-admin panel, but for further investigation we need access to your site files, so please give us FTP credentials. Ask your hosting provider to create FTP account for us if you have difficulties with it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 11:15

    Hello,

    You need copy all function code for share icons from shortcodes.php to functions.php file in your child theme.
    If you have difficulties with it we can do this for you, just provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 10:44

    Hello,

    I’ve checked your site on Samsung smartphone and haven’t seen any issues with “Sale” icon:
    http://storage2.static.itmages.com/i/15/0805/h_1438767802_5052348_e983dbfbc5.png
    Sorry, but we can’t replicate this problem. Is it shown the same in other browser and other mobile devices?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 10:32

    Hello,

    1. Please give us access to wp-admin panel.

    3. Try to use replace the code with this one:

    @media (min-width: 480px) and (max-width: 1200px) {.content.main-products-loop.col-md-9 {
      display: inline;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 10:00

    Hello,

    We also need FTP login details. Please provide us with them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:52

    Hello,

    In this case all changes should be made in a child theme. Child theme folder is present in the theme package. Upload it to wp-content/themes directory and copy the files you want to edit into “classico-child” folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:50

    Hello,

    As I see “Sale” icon has a circle shape:
    http://storage2.static.itmages.com/i/15/0805/h_1438764589_3330499_caed660c6b.png

    What devices are you checking in?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:47

    Hello,

    Please clarify what you’re trying to achieve.
    “LookBook” is created in Static Blocks section. Your products are located in Products section.
    So what is the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:36

    Hello,

    We can’t access your site. The page isn’t loading. Have you restricted access on a server? Please ask your hosting provider about it. Also check .htaccess file if there are any rules that restrict the access.
    Do we need provide our IP address so it can be whitelisted on a server?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:25

    Hello,

    Go to wp-admin panel > Revolution Slider > enter Settings of your slider and select “Auto Responsive” in “Slider Layout” field as described here:
    http://revolution.themepunch.com/documentation/#main_slider_settings

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:22

    Hello,

    1. Use this code in custom.css:

    .tabs .wpb_tabs_nav {
        padding-left: 22% !important;
    }

    2. Please add this code:

    .tabs .wpb_tabs_nav li.ui-state-active a::before {
        content: none !important;
    }

    3. Use this css code for active tab:

    .tabs .wpb_tabs_nav li.ui-state-active a {
       color: red;
    }
    .tabs .wpb_tabs_nav li.ui-state-active a::after {
        border-bottom-color: red !important;
    }

    and for inactive:

    .tabs .wpb_tabs_nav li a {
       color: blue !important;
    }

    Write your color values.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:11

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:09

    Hello,

    Please add this code in custom.css file:

    .page-heading-slider .wpb_revslider_element {
       margin-bottom: 0px !important;
    }

    To change header background color use this code in custom.css:

    header {
       background-color: blue;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:05

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content and show a page where timer isn’t working.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 09:04

    Hello,

    1. You can try to use this code in custom.css:

    li.menu-item-22050 {
      margin-right: 400px;
    }

    2. Please use this code in custom.css:

    @media (min-width: 768px) and (max-width: 1200px) {.square_box-icon .aio-icon-description {
      height: 100px !important;
    }}
    .menu-icon:before {
      font-size: 35px;
    }

    3. Please use this code:

    @media (min-width: 768px) and (max-width: 1200px) {.content.main-products-loop.col-md-9 {
      display: inline;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 08:47

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 08:45

    Hello,

    The problem was you added “Visual Composer Editor” widget to Main Sidebar area and Appearance > Widgets. I’ve removed it. Now you need create footer in Static Blocks section, then go Appearance > Widgets and add “8theme – Static Block” widget to “Footer area” and select your block there.
    Also update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 08:35

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 5, 2015 at 08:34

    Hello,

    As I see footer is shown on home page:
    http://storage3.static.itmages.com/i/15/0805/h_1438760030_7054839_66c2fa835f.png

    Please clear browser cache and check it again.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 12,571 through 12,600 (of 31,382 total)
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