Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Did you make any changes in original theme files?
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel and FTP credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials.
Regards,
Eva Kemp.
Hello,
I’ve checked your site in Chrome browser and parallax effect is working:
http://storage2.static.itmages.com/i/15/0812/h_1439370830_9382326_3ddc6baafb.png
Please try to clear cache and cookies and check again.
Regards,
Eva Kemp.
Hello,
I’ve checked single product page and haven’t seen any issues:
http://storage2.static.itmages.com/i/15/0812/h_1439370713_4248489_e664e4b408.png
Please show us a screenshot of the problem.
Regards,
Eva Kemp.
Hello,
Try to use this code in custom.css:
@media (max-width: 480px) {.tabs .tabs-nav li {
display: block;
}}
Regards,
Eva Kemp.
Hello,
I’ve disabled the option “Show loader icon until site loading” in Theme Options > General. Please clear browser cache and check the site now. Also check it in another browsers.
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.cart-popup-container .btn.filled.big {
line-height: 35px !important;
}
I’ve checked tabs on single product pages and they are working fine. Try to clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
We’re sorry for a delay.
Our developers will modify theme functions in the next release and you’ll be able to use Visual Composer options. Meanwhile it can’t be changed.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
You’d better wait for theme update which will be released very soon.
Thank you.
Regards,
Eva Kemp.
Hello,
The same issue persists with default WordPress theme (activate Twenty Fifteen theme and check it). Try to update WordPress to the latest version. Also refer to this topic:
https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-logout-link-doesnt-work
I’ve checked tabs on single product page and they are working fine.
Please clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.cart-bag .ico-sum::before {
border-color: transparent;
}
@media (max-width: 1200px) and (min-width: 992px) {.header-type-12 .navbar-right .shopping-container {
height: 63px;
}}
We can’t log in to wp-admin panel. Please check the credentials.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
We’ve reuploaded the plugin archive. Please try to download it now.
Regards,
Eva Kemp.
Hello,
We’ve reuploaded the plugin archive. Please try to download it now.
To update it you need connect to your server via FTP, go to wp-content/plugins directory and overwrite “revslider” folder with the folder that you extracted from the archive.
Regards,
Eva Kemp.
Hello,
Please add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:
.template-container {
overflow-y: hidden;
}
Regards,
Eva Kemp.
Hello,
Please provide us with a page link where you have problems with styling.
Thank you.
Regards,
Eva Kemp.
Hello,
Please update Woocommerce plugin to the latest version, clear browser cache and check WP admin panel after that.
Regards,
Eva Kemp.
Hello,
Please refer to our documentation https://www.8theme.com/classico-theme-documentation/ (2.4. Demo Content) or provide us with wp-admin panel credentials and we’ll import the pages for you.
Regards,
Eva Kemp.
Hello,
Please use this code in custom.css:
.article p {
font-size: 16px;
}
#products-grid.products_grid .product-grid .product-name a {
font-size: 16px;
}
#main-nav > ul > li > a {
font-size: 18px !important;
}
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.category-description {
margin-bottom: 0px;
}
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Sorry, but the tabs design was modified by Visual Composer authors, not by our developers. So you should consult with their team concerning this.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please show us examples where you see “‘Additional Information’ as a separate tab, not content within a tab” and show screenshots what you want to achieve.
Thank you.
Regards,
Eva Kemp.
Hello,
We’ll fix it in future update too.
Thank you for your understanding.
Regards,
Eva Kemp.
Hello,
You need add this code in custom.css file:
html {
overflow: hidden;
}
How to create custom.css you can watch in this tutorial.
Regards,
Eva Kemp.