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Parallax issues - by bouboute - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

bouboute

Participant

August 10, 2015 at 22:29

Hello Eva,

the Background Style Image / Parallax not working at all in chrome we have tried to import some demo pages with this effect but when we go on the front end there is none.
in firefox and safari the parallax effect is not showing in mobile (responsive) mode.

please find our wordpress login and password below

Thank you.

Please, contact administrator
for this information.

#79292 Copied

5 Answers

Robert Hall

Support staff

August 11, 2015 at 07:19

Hello,

Your credentials aren’t correct. Please change them and provide us again.

Regards,
Robert Hall.

#79318 Copied

bouboute

Participant

August 11, 2015 at 11:19

my mistake sorry

Please, contact administrator
for this information.

#79366 Copied

Eva Kemp

Support staff

August 11, 2015 at 12:11

Hello,

I’ve enabled options “Optimized JS” and “Optimized CSS” in wp-admin panel > Ultimate > Modules > Scripts and Styles tab.
Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#79376 Copied

bouboute

Participant

August 11, 2015 at 15:34

Hello Eva,

Thank you i have cleared cache but im still experiencing the same issue.

Best regards.

#79413 Copied

Eva Kemp

Support staff

August 12, 2015 at 10:14

Hello,

I’ve checked your site in Chrome browser and parallax effect is working:
http://storage2.static.itmages.com/i/15/0812/h_1439370830_9382326_3ddc6baafb.png

Please try to clear cache and cookies and check again.

Regards,
Eva Kemp.

#79540 Copied
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