You need overwrite “revslider” folder via FTP in the directory wp-content/plugins with the new plugin version that you downloaded.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 12:44
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 12:44
Hello,
1. Sorry for misunderstanding.
You need add this code in Text widget and add it to any sidebar area you need: <div class="popup_link <?php if(!etheme_get_option('promo_link')): ?>hidden<?php endif; ?>"><a class="etheme-popup <?php echo (etheme_get_option('promo_auto_open')) ? 'open-click': '' ; ?>" href="#etheme-popup"><?php _e(etheme_get_option('promo-link-text'), ET_DOMAIN) ?></a></div>
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 12:38
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 11:06
Hello,
I’ve installed the template manually. You can find it in Pages > page “Cleopatra”. Please check it.
As I see the pages “FAQ”, “Contact Us” are installed.
Please clarify your issue.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:56
Hello @WT,
Please ask your hosting provider to give you FTP host, FTP password and FTP username, then provide this information to us.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:54
Hello,
You need edit the file wp-content/themes/royal/framework/theme-functions.php (find the section “! Registration Form” in line 1275).
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:51
Hello,
I’ve imported slider manually.
But you need also update Revolution Slider plugin to the latest version to make it work. You can download it here: https://www.8theme.com/download-plugins/
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:45
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:44
Hello,
Please ask your hosting provider to increase post_max_size value. After that try to import templates.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:41
Hello,
We can’t log in to wp-admin panel.
Please check the credentials.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 10:30
Hello,
1. You need install base demo content in Theme Options > Import/Export > “Install base demo content” button.
I’ve removed them from your theme directory and now “My Account” page is working. Please check.
2. I’ve removed “Inherit” value for background-attachment in Theme Options > Color Scheme > Breadcrumbs background. Please check breadcrumbs section bow.
3. I’ve enabled the 3rd layout for “Single product layout” but haven’t seen any issues. Please show us a screenshot.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:54
Hello,
Please clarify how you want the logo to be displayed on mobile.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:52
Hello,
We can’t access your site, seems the access is restricted. Is there Firewall on a server that blocks access? Shall we provide our IP address to put it into whitelist on the server?
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:49
Hello @WT,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:48
Hello @xdigital,
I’ve imported “Travel” template manually. Please check it in the “Pages” section.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:32
Hello,
Please specify what version you are trying to import. I’ve just installed base demo content for you, but you need update all required plugins to the latest version https://www.8theme.com/download-plugins/ . Please provide us with FTP credentials as well.
Replace this color value #398F14 with yours.
Or you can remove border with this code in custom.css:
div.wpcf7-mail-sent-ok {
border: none;
}
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:11
Hello @Royalty,
We’re glad you resolved the issue.
Have a nice day.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:10
Hello,
You provided us with an empty FTP account. Please give us full permissions to view all site files.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:06
Hello,
You can try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:
.vc_custom_1439693862623 {
background-position: center !important;
background-size: 100% 100%;
}
but the banner may be distorted a bit.
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 09:00
Hello,
Unfortunately we can neither connect to your server via FTP nor open your site. Seems access is blocked on the server.
Have you created any restrictions or your hosting provider? Shall we give our IP address to put it into white list on the server?
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 08:54
Hello,
Please add this code in custom.css:
.register-link .register-popup {
display: none;
}
Regards,
Eva Kemp.
Eva Kemp
Participant
August 31, 2015 at 08:44
Hello,
1. As I see you’ve already had “Newsletter” link in top bar.
