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Sections one page function is stop working

This topic has 8 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

lnts

Participant

August 30, 2015 at 21:21

hello
this is my site:
http://cliptv.co.il/

for some reason the one page option on the main page stop working. it was working fine’ then it stop, we didnt change anything’ we didnt install any plug in before it stop, very strange.

also the contact form on the home page that we copy to all pages got shift to the left 🙁

thanks for the support

Please, contact administrator
for this information.

#83150 Copied Theme version: 4.05

7 Answers

Eva Kemp

Support staff

August 31, 2015 at 09:52

Hello,

We can’t access your site, seems the access is restricted. Is there Firewall on a server that blocks access? Shall we provide our IP address to put it into whitelist on the server?

Regards,
Eva Kemp.

#83227 Copied

lnts

Participant

August 31, 2015 at 11:13

can you give your IP
ill open access for you

thanks

#83255 Copied

Eva Kemp

Support staff

August 31, 2015 at 12:49

Hello,

The IP has been sent to your email address.
Please check.

Regards,
Eva Kemp.

#83288 Copied

lnts

Participant

August 31, 2015 at 21:33

hello\oleg
we open access
thanks

#83483 Copied

Eva Kemp

Support staff

September 1, 2015 at 09:11

Hello,

I’ve selected your menu in the home page editor in “Custom navigation for this page” section.
Please clear browser cache and check menu now.

Regards,
Eva Kemp.

#83561 Copied

lnts

Participant

September 2, 2015 at 13:16

if you can take a look at the contact form row on home page
http://i.imgur.com/Ow08uFj.png
same idea on this page:
http://cliptv.co.il/?page_id=20846

also in mobile – the menu icon seat on the slider he need to go up.
http://i.imgur.com/Mv8J9TJ.png

and when you open the menu thee is nothing there on mobile

thansk 4 the support

Please, contact administrator
for this information.

#83958 Copied Theme version: 4
Eva Kemp

Support staff

September 2, 2015 at 19:20
Hello,

I’ve set background image in Background tab instead of Design Options http://storage4.static.itmages.com/i/15/0902/h_1441216917_2002540_ba13571f83.png and set Row stretch to default. Please clear browser cache and check contact form section.

To fix mobile menu I’ve added this code in custom.css:
```
@media (max-width: 979px) {.menu-icon {
    top: 0px;
}
.header .menu-icon {
    right: 0px !important;
}
.st-menu {
   width: 400px;
}
.mobile-nav {
   transform: translate3d(0px, 0px, 0px);
   width: 280px;
}}
```
Regards,
Eva Kemp.
#84110 Copied
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