Forum Replies Created

Viewing 30 posts - 11,581 through 11,610 (of 31,382 total)
1 2 3 … 386 387 388 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 09:08

    Hello,

    I’ve checked your site on iPhone and don’t see any issues:
    http://storage1.static.itmages.com/i/15/0901/h_1441094764_1178870_84cf4cd6f5.png
    The same is for iPad.

    Regards,
    Eva Kemp.

    #83556 Copied In reply to: Product Image Hover
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:55

    Hello,

    Please provide us with FTP credentials and show a page where social icons are displayed.

    Regards,
    Eva Kemp.

    #83554 Copied In reply to: Instagram social share button available?
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:53

    Hello,

    Please clear browser cache and check single product pages now.
    The issue has been fixed.

    Regards,
    Eva Kemp.

    #83553 Copied In reply to: Bug – Single Product Page – Fixed Content Layout
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:50

    Hello,

    I changed permissions for the folder “uploads” to 777. Try to import some page or upload images and let us know.

    Thank you.
    Regards,
    Eva Kemp.

    #83552 Copied In reply to: Please Help! I have can not get any of the theme versions to install or set up.
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:49

    Hello @zedane,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #83551 Copied In reply to: google font
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:46

    Hello,

    As I see you you’ve already imported Victoria template that is default home page in base demo content. I just imported footer in Static Blocks and added “8theme-Static Block” widget into “Footer area” in Appearance > Widgets.

    Please check.

    Regards,
    Eva Kemp.

    #83550 Copied In reply to: Could not upload Victoria theme the theme does not look correctly
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:34

    Hello,

    As I see Theme Options menu is shown in dashboard:
    http://storage1.static.itmages.com/i/15/0901/h_1441092785_1740603_782d2ff462.png

    Have you resolved the issue?

    Regards,
    Eva Kemp.

    #83548 Copied In reply to: help cannot see "theme settings" option on the left admin bar
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:32

    Hello,

    Sorry, but register form is related to Woocommerce configuration and you need enable it in Woocommerce > Settings > Accounts > tick “Enable registration on the “My Account” page”.
    If you want to have register form on another page you have to use some plugin.

    Regards,
    Eva Kemp.

    #83547 Copied In reply to: Register Page
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:28

    Hello,

    I’ve removed the code in Theme Options and added it into CSS block of Visual Composer editor in your home page:
    http://storage3.static.itmages.com/i/15/0901/h_1441092339_6116622_293bbda18b.png
    Please check now.

    Regards,
    Eva Kemp.

    #83545 Copied In reply to: Mobile or Tablet Scroll Menu Header Continued
    Avatar: Eva
    Eva Kemp
    Participant
    September 1, 2015 at 08:15

    Hello,

    Please add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    .cart-design-2 .shopping-cart-widget .shop-text .total span {
  color: white;
}
.cart-design-2 .shopping-cart-widget .cart-bag::before, .cart-design-2 .shopping-cart-widget .cart-bag .badge-number {
  border-color: white;
}
.cart-design-2 .shopping-cart-widget .cart-bag .badge-number::before {
    box-shadow: white;
}

    Write your color value.

    Regards,
    Eva Kemp.

    #83539 Copied In reply to: Need help with a few items
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83463 Copied In reply to: Only displaying subcategories.
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:52

    Hello @sebdicam,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83462 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83459 Copied In reply to: Mobile or Tablet Scroll Menu Header
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:51

    Hello,

    Now your site is asking for additional authorization. Please provide us with login details.

    Thank you.
    Regards,
    Eva Kemp.

    #83458 Copied In reply to: Pictures are rendered differently than original after upload
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:49

    Hello @Massi,

    We can’t log in to wp-admin panel.
    Please check the credentials.

    Regards,
    Eva Kemp.

    #83457 Copied In reply to: Editing the Footer / Deleting demo content
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:48

    Hello,

    Thank you for understanding.

    Have a nice day too.

    Regards,
    Eva Kemp.

    #83456 Copied In reply to: Ultimate WooCommerce Brands
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:44

    Hello,

    We can’t connect to FTP server. Please check the credentials.
    Please provide us with wp-admin panel credentials as well.

    Regards,
    Eva Kemp.

    #83455 Copied In reply to: Royal Theme Demo Content and Skins
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:42

    Hello,

    You don’t need to buy other license if you just move your site to other hosting provider and you’ll remove it from the previous provider.

    Regards,
    Eva Kemp.

    #83453 Copied In reply to: Moving website to a new server. Do I need to purchase another license?
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:39

    Hello,

    I’ve imported images for your home page.
    Please check it.

    Regards,
    Eva Kemp.

    #83452 Copied In reply to: Please Help! I have can not get any of the theme versions to install or set up.
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:16

    Hello,

    I’ve updated theme and Woocommerce plugin, but the issue is caused by WPML plugin. The issue persists with default WordPress theme too. Disable WPML plugins and you’ll see parent categories are shown.
    You have to contact WPML support concerning this problem.

    Regards,
    Eva Kemp.

    #83448 Copied In reply to: Only displaying subcategories.
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 19:04

    Hello,

    We’re glad you managed to resolve the issue.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #83443 Copied In reply to: Mobile (Responsive) Logo
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 18:31

    Hello,

    Please provide us with a link to your page and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #83439 Copied In reply to: Portfolio issues
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 18:05

    Hello,

    The issue has been fixed.
    Please check.

    Regards,
    Eva Kemp.

    #83433 Copied In reply to: Outdated version of Visual Composer Design Options
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:59

    Hello,

    Please update Revolution Slider plugin to the latest version https://www.8theme.com/download-plugins/ and check top bar after that.

    Regards,
    Eva Kemp.

    #83429 Copied In reply to: Top bar (above header logo) not working
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83418 Copied In reply to: Words in french
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:30

    Hello,

    Yes, that email address is from our company. You shouldn’t worry.

    Thank you.
    Regards,
    Eva Kemp.

    #83417 Copied In reply to: Theme Version and Demo Content won't install
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83415 Copied In reply to: Demo content is not correct
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:27

    Hello,

    If you check phpinfo file http://evantics.com/FoodDeliveryService/phpinfo.php you’ll see that changes didn’t take effect:
    http://storage1.static.itmages.com/i/15/0831/h_1441038404_1058153_6896a17a47.png

    Please ask your hosting provider to check it.

    Regards,
    Eva Kemp.

    #83414 Copied In reply to: Please Help! I have can not get any of the theme versions to install or set up.
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:24

    Hello,

    Yes, you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”) and add this code after line 2010:

    if($instagram == 1) {
$html .= '
<li>
<a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
<i class="ico-instagram"></i>
<svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
<circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
</svg>
</a>
</li>
';
}

    Regards,
    Eva Kemp.

    #83413 Copied In reply to: Instagram social share button available?
    Avatar: Eva
    Eva Kemp
    Participant
    August 31, 2015 at 17:19

    Hello,

    Glad you found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    #83410 Copied In reply to: Error notice when using Contact Form
  • 1 2 3 … 386 387 388 … 1,045 1,046 1,047
    Viewing 11,610 results - 11,581 through 11,610 (of 31,382 total)
Viewing 30 posts - 11,581 through 11,610 (of 31,382 total)
1 2 3 … 386 387 388 … 1,045 1,046 1,047

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