Return to previous page

Theme Version and Demo Content won't install

This topic has 8 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

zleung0423

Participant

August 31, 2015 at 11:41

Followed every step in the documentation guide and I still cannot get the theme version and demo content to install. I’ve tried importing the xml file but nothing happened.

Please, contact administrator
for this information.

#83263 Copied Theme version: v2.4 WooCommerce version: 2.4.6

7 Answers

Jack Richardson

Support staff

August 31, 2015 at 14:04

Hello,

Please provide us with WP Dashboard credentials too.

Thank you.
Best regards,
Jack Richardson.

#83329 Copied

zleung0423

Participant

August 31, 2015 at 15:17

Please see private content

Please, contact administrator
for this information.

#83364 Copied

Jack Richardson

Support staff

August 31, 2015 at 16:48

Hello,

I’ve imported base demo content manually.
Please check your site now.
Also I’ve sent all templates versions to your emails address so you’ll be able to import it via Tools > Import > WordPress.

Best regards,
Jack Richardson.

#83391 Copied

zleung0423

Participant

August 31, 2015 at 16:53

Jack,

Please see private content.

Please, contact administrator
for this information.

#83393 Copied

Eva Kemp

Support staff

August 31, 2015 at 17:30

Hello,

Yes, that email address is from our company. You shouldn’t worry.

Thank you.
Regards,
Eva Kemp.

#83417 Copied

zleung0423

Participant

September 1, 2015 at 03:19

Hello,

Can you please provide a little bit more instructions?

I’m trying to get the onepage version to work. I’ve imported the xml with one fault “bg_left” failed to import. There is also a zip file inside for the slider. The i import the zip file as a whole or how should i import the slider zip file?

Please advise and thank you.

#83505 Copied

Eva Kemp

Support staff

September 1, 2015 at 12:51

Hello,

Go to Revolution Slider settings > Import Slider and upload slider.zip archive, tick “Overwrite” for “Static Styles” and “Custom Animations” options.

Regards,
Eva Kemp.

#83634 Copied
Tagged: demo content, easy setup, install, theme version, themes, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)