This is unacceptable that one pays for 1 year service and you receive non. The previous time we purchased a theme from eight theme we also did not get much joy. this is the second and last time I spend money with you.
Please take our apologies for a delay.
As you know there were days off and our staff didn’t work these days.
Now you’ve been replied and we’re looking forward to your answer.
Thank you for understanding.
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