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Viewing 30 posts - 10,891 through 10,920 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:51

    Hello,

    Your wp-admin panel credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:50

    Hello,

    You can use this code:

    .top-bar .languages-area .et-mega-search {
       width: 150px;
    }
    .top-bar .languages-area .et-mega-search form input[type="text"] {
       padding-top: 5px;
       padding-bottom: 5px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:44
    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:41

    Hello,

    You need import footer file from theme package > “XML Files” folder > “Footer Variants” folder. Next, go to Tools > Import > WordPress > upload chosen xml file, press “Upload File and import”. Check “Download and import file attachments” and press Submit button.
    The footer block will appear in Static Blocks section. You need add Static Block widget into “Footer” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:40

    Hello,

    Also you can try this code in child style.css:

    .product .content-product .btn {
        border-color: black !important;
    }
    .product .progress-button, .product .product_type_simple, .product .progress-button, .product .product_type_simple {
      background-color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:26

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:26

    Hello,

    We’ll wait for FTP credentials.
    Let us know once they are created.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 14:02

    Hello,

    We changed nothing.
    Seems the issue is with Firewall on your side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 12:53

    Hello,

    Revolution Slider authors changed some styles in the plugin latest version and removed images that were used in old version. That’s why now you have different buttons style than before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 12:30

    Hello,

    There are some functions that are referred to other server (for example demo content installation) and Firewall may block them.
    It has to be disabled in this case.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 12:01

    Hello,

    The reason was you disabled the plugin Easy Lightbox WordPress. I’ve enabled it and now video popup is working. Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 11:22

    Hello,

    We’ve forwarded this issue to second level support and it’ll be fixed in the next theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 11:18

    Hello,

    I’ve checked your cart and it’s loading properly from the first time when a new product is purchased.
    Please clear browser cache and check Cart page again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 10:34

    Hello,

    The problem was caused by cache. I’ve deleted “cache” folder in wp-content directory and now products are added to the cart.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 10:30

    Hello,

    Please check what permissions are set to style.css file in wp-content/themes/legenda. They should be 644. Please set correct permissions and check your site then.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 10:27

    Hello,

    You need update the theme via FTP as shown in our tutorial

    Also before update you need delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Please show a screenshot of the issue you have with menu and provide us with wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 10:20

    Hello,

    You can use “Mega Search Form” element in Visual Composer editor.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:57

    Hello,

    You should create .po, .mo files with your language prefix. Please read our documentation attentively:
    https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
    Also you need add this code in wp-config.php file:
    $locale='de_DE';
    Replace “de_DE” with your language prefix.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:55

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:52

    Hello,

    You need edit the file wp-content/themes/woopress/headers/header-structure-2.php.
    To keep the changes after update you need create child theme (it’s included in the theme package, the folder is “woopress-child”) and create the folder “headers” in wp-content/themes/woopress-child and copy the file header-structure-2.php into there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:15

    Hello,

    As I see image is shown fine now.
    Do you still want to customize it?
    If so please specify how it should look.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:11

    Hello,

    Unfortunately there is no other possibility, but only via FTP.
    Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:10

    Hello,

    Please read WordPress article what should be done when domain name is changed:
    https://codex.wordpress.org/Changing_The_Site_URL

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 09:05

    Hello,

    We can’t log in via FTP now.
    Please provide us with correct login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 08:49

    Hello,

    Sorry for a delay.
    I’ve edited your code in Left Side top bar area:
    <p style="text-align: center; margin-bottom: -20px;"><span style="font-family: 'roboto'; color: #f1ff26; font-size: 15px;"><a style="color: #f1ff26;" href="http://hostpuppies.com">Locations </a></p>
    I’ve added margin-bottom value and font size.

    Check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 08:36

    Hello,

    I’ve edited the file stg_w3P/wp-content/themes/woopress-child/headers/header-structure-3.php and added this code in line 26:
    <h1 class="logo_title">CREDIT CARD TERMINAL SUPPLIES</h1>
    and this code in child style.css:

    .header-type-10 .header-logo {
        width: auto !important;
    }
    h1.logo_title {
        width: 500px;
        margin-top: -20px;
        font-size: 30px;
    }

    Please check header now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 15, 2015 at 08:07

    Hello,

    The color for both images is #8e8e8e.
    The font is Raleway.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 20:43

    Hello,

    The same issue persists with default WordPress theme – Twenty Fifteen, so the problem isn’t related to our theme.
    Please ask your hosting provider to increase memory_limit value to 128M. After that try to add variation.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 20:38

    Hello,

    You’re welcome.
    I updated vc.php file in wp-content/themes/royal/framework directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 20:30

    Hello,

    Please don’t duplicate the queries.
    Please answer the questions you’ve been asked at this topic https://www.8theme.com/topic/at-theme-options-i-cant-update-anything-by-any-changing/ and proceed conversation in that topic.

    Thank you.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 10,891 through 10,920 (of 31,382 total)
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