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Cart empty? - by mkg2.0 - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Stan Russell

mkg2.0

Participant

September 14, 2015 at 09:47

Hi, when you add a new item to the cart, if you go back to the index, the cart is empty, you have to ctrl+r to reset cookies, that way shows the cart with items…

Any solution?

#86558 Copied Theme version: 2.9 WooCommerce version: 2.4.6

9 Answers

Eva Kemp

Support staff

September 14, 2015 at 17:27

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#86731 Copied

mkg2.0

Participant

September 15, 2015 at 08:48

Hello,

You can access now.

Thanks.

Please, contact administrator
for this information.

#86905 Copied

Eva Kemp

Support staff

September 15, 2015 at 11:18

Hello,

I’ve checked your cart and it’s loading properly from the first time when a new product is purchased.
Please clear browser cache and check Cart page again.

Regards,
Eva Kemp.

#86953 Copied

mkg2.0

Participant

September 15, 2015 at 11:31

Hi, the cart is workign fine that wat, but try this:

clear cache
1º go to the web
2º navigate to a product and put it in the cart
3º go back
4º go back again

now your cart is empty but it is not, it only seems empty.

#86956 Copied

Eva Kemp

Support staff

September 15, 2015 at 14:51

Hello,

Your wp-admin panel credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#87033 Copied

mkg2.0

Participant

September 16, 2015 at 07:50

Hi,

I have set again the password that I told you (private content), try again please

Thanks.

Please, contact administrator
for this information.

#87159 Copied

Jack Richardson

Support staff

September 16, 2015 at 09:53

Hello,

We’ll fix this issue in the next theme update.
Please take our apologies for inconveniences.

Best regards,
Jack Richardson.

#87210 Copied

mkg2.0

Participant

September 17, 2015 at 07:49

Ok, thanks 😀

#87414 Copied

Stan Russell

Participant

September 17, 2015 at 09:14

Hello mkg2.0,

you are welcome!

Regards,
Stan Russell.

#87444 Copied
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