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Installation Job - by esquipulas - on WordPress WooCommerce support

This topic has 16 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

esquipulas

Participant

September 15, 2015 at 09:26

Hi,

We bought the woopress template installed on http://v2.esquipulas.fr/ for the moment (you can consider http://v2.esquipulas.fr/ as a pre-prod instance) to change apparence of main eCommerce website which is http://etienda.esquipulas.fr/ (WordPress / Woocommerce)

Wonder to know if you could manage following job :

Responsive (desktop, tablet, smartphone) installation of this variant of theme https://www.8theme.com/demo/woopress/handmade/ (included in the package we bought) with some customization of home page / product page and shop list page (https://www.8theme.com/demo/woopress/handmade/shop/), installation of timeline (https://www.8theme.com/demo/woopress/handmade/timeline/), all in a child template obviously ;

Running the french translation of theme (assuming I provide the fr.po file) ;

Diagnostic and improve performance (website speed seems to be very slow comparing to http://etienda.esquipulas.fr/ ; could be effect of template and/or some add-ons) (see here http://www.esquipulas.fr/boutique/transferts/breakdown.png a graphic detailled breakdown got by P3 – Plugin Performance Profiler)

All content is yet loaded on backoffice. Maybe some adaptions to do to pictures. Something to see working on the project.

Thanks by advance for answer (price & delay),

Regards,

Eric

#86916 Copied Theme version: 2.4 WooCommerce version: 2.4.6

15 Answers

Eva Kemp

Support staff

September 15, 2015 at 09:55

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Regards,
Eva Kemp.

#86928 Copied

esquipulas

Participant

September 15, 2015 at 10:02

Hi Eva, need time for FTP access, waiting for my sysadmin creation of a specific one (just have the root one for the moment). WP-admin is in private content.

Regards,

Eric

Please, contact administrator
for this information.

#86930 Copied

Eva Kemp

Support staff

September 15, 2015 at 14:26

Hello,

We’ll wait for FTP credentials.
Let us know once they are created.

Thank you.
Regards,
Eva Kemp.

#87022 Copied

esquipulas

Participant

September 16, 2015 at 07:21

Hi Eva, here are the credentials in private content. My sysadmin told me that all is very solw and could be due to the template or some addons included with it. Please give me a feedback about that also.

Please, contact administrator
for this information.

#87152 Copied

Eva Kemp

Support staff

September 16, 2015 at 09:21

Hello,

I’ve installed HandMade template. Please check.
Products page is shown incorrectly because you removed “woocommerce” folder in wp-content/themes/woopress directory. I tried to upload it but couldn’t do this because is this error:
Error: mkdir /wp-content/themes/woopress/woocommerce: permission denied

So you need reupload “woocommerce” folder from the theme package yourself.

I’ve imported TimeLine page. You can find it in Pages section of wp-admin panel.

Regards,
Eva Kemp.

#87200 Copied

esquipulas

Participant

September 16, 2015 at 09:30

Hello, thanks for being so quick. Don’t understand : I have yet my own woocommerce plugin running on the site from wp-content>plugins so do I have to upload an other folder in the theme or to move the one I have from plugins to woopress ?? A little bit losted sorry.

#87202 Copied

Eva Kemp

Support staff

September 16, 2015 at 11:59

Hello,

The folder “woocommerce” in wp-content/themes/woopress directory is used by the theme and we customized some Woocommerce files there to make products styled properly with the theme. But if you remove it default Woocommerce style is used and as you can see your products are displayed incorrectly. So please upload “woocommerce” folder from the theme package (not the one in wp-content/plugins directory) to wp-content/themes/woopress.

Regards,
Eva Kemp.

#87242 Copied

esquipulas

Participant

September 16, 2015 at 12:14

Hi Eva, it’s done. Really thank you for helping.

I’m worried about having two woocommerce add-on for the same website, not a risk of some conflicts beetween them ?

Again lot of thanks.

Regards,

Eric

#87250 Copied

Eva Kemp

Support staff

September 16, 2015 at 12:48

Hello,

There is no risk. You shouldn’t worry.

Regards,
Eva Kemp.

#87262 Copied

esquipulas

Participant

September 17, 2015 at 08:33

ok Eva, thanks for all that. I’m checking my server, seems to be too small to support template and add ons included, all v2 website and admin panel are very slow. Do you have any minimal configuration requested for your template ?

Regards,

Eric

#87427 Copied

Eva Kemp

Support staff

September 17, 2015 at 08:59

Hello,

You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Regards,
Eva Kemp.

#87437 Copied

esquipulas

Participant

September 17, 2015 at 18:51

Hi Eva, please check private message.

Please, contact administrator
for this information.

#87644 Copied

Eva Kemp

Support staff

September 17, 2015 at 18:58

Hello,

To get refund you need contact Envato support https://help.market.envato.com/hc/en-us/requests/new .

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#87650 Copied

esquipulas

Participant

September 17, 2015 at 20:07

Thansk for information. Don’t worry, not your fault. Theme is super and you were wery helpful. Don’t understand why I have such problems on my environment 🙁

#87682 Copied

Eva Kemp

Support staff

September 17, 2015 at 20:26

Hello,

Thank you for your understanding. We appreciate it very much.

Have a nice day.

Regards,
Eva Kemp.

#87694 Copied
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