Hello,
The reason is you have only 3 anchors in the page. Other bullets are displayed because you have more rows added in the page, but anchors are set only for 3 of them.
Regards,
Eva Kemp.
Hello,
The reason is you have only 3 anchors in the page. Other bullets are displayed because you have more rows added in the page, but anchors are set only for 3 of them.
Regards,
Eva Kemp.
Hello,
Unfortunately sub items aren’t shown for me too.
Please try to update the theme and plugins to the latest version.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Try to upload plugins folders via FTP to wp-content/plugins directory and then activate them in wp-admin panel > Plugins.
If you have difficulties we can do this for you, just provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
We’d be glad if you leave your feedback on our site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .
We appreciate it very much.
Thank you.
Regards,
Eva Kemp.
Hello,
Are you talking about these bullets when “Full Page sections” option is enabled http://storage5.static.itmages.com/i/15/1013/h_1444743130_5435708_95fbe8cbb3.png ?
They are clickable and scroll to the next section of the page.
Try to activate it and check.
Regards,
Eva Kemp.
Hello @Mem0rex,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re using 2 different elements in VC editor, so the look will be different.
You can only change title style using this css code:
.products-tabs .wpb_tabs_nav li a {
font-size: 22px;
font-weight: 400 !important;
}
Regards,
Eva Kemp.
Hello,
Sorry, but there is no such feature in the theme.
Regards,
Eva Kemp.
Hello,
We’re glad you managed to resolve the issue.
Have a nice day.
Regards,
Eva Kemp.
Hello,
Sorry, but one page menu works only the way as it’s described in the documentation https://www.8theme.com/demo/docs/royal/#!/3_one_page .
Regards,
Eva Kemp.
Hello,
How to update theme is shown in this video tutorial:
(it’s for Legenda theme but the process is the same).
Child theme is already included in our theme package, so you just need to download “royal-child” folder to wp-content/themes/ directory and make customizations in this folder.
If the theme fails after some hours it means you did something wrong, it can’t fail after some time after update.
Regards,
Eva Kemp.
Hello,
As I see the same menu is shown on mobile as you set in Appearance > Menus:
http://storage1.static.itmages.com/i/15/1013/h_1444740485_1166098_3b217c7521.png
http://storage7.static.itmages.com/i/15/1013/h_1444740539_5819639_1a80b8f2a5.png
You can create drop down menu for mobile, please read here:
http://wptavern.com/how-to-create-a-dropdown-menu-of-wordpress-categories-without-using-code
Regards,
Eva Kemp.
Hello,
We’ve passed this issue to our developers.
Once there is a result we’ll let you know.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
We’ve passed this issue to our developers.
Once there is a result we’ll let you know.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
You’ve made a lot of changes in original theme php files and a lot of css changes.
So after update all your modifications may be removed. You must make the changes in the child theme. If you have difficulties with moving all customizations to the child theme you should contact some freelancer who will make all customizations that you need.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Sorry, but this is Woocommerce configuration and you have to contact their support. Also refer to these articles:
https://wordpress.org/support/topic/plugin-woocommerce-excelling-ecommerce-change-order-products-appear-in-shop
http://brianjackson.io/rearrange-products-manually-custom-order-woocommerce/
https://support.woothemes.com/hc/communities/public/questions/201334859-Define-an-order-for-products
Regards,
Eva Kemp.
Hello,
So, is your issue resolved?
Regards,
Eva Kemp.
Hello,
Please read in the documentation how to translate the theme:
https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate . You should translate .po file in the parent theme.
Please provide us with wp-admin panel and FTP credentials in Private Content and specify what changes you’re trying to make in woocommerce.
Regards,
Eva Kemp.
Hello,
Please also use this code:
.footer-product span:hover {
color: white;
}
Regards,
Eva Kemp.
Hello,
Please use this code in Theme Options > Custom CSS > Global Custom CSS:
.footer-product a, .footer-product span {
color: white;
}
Regards,
Eva Kemp.
Hello,
When you share a product featured image is displayed that is selected in the product editor, but not additional images that you added for variations. Sorry.
Regards,
Eva Kemp.
Hello,
1. You need edit the file wp-content/themes/royal/woocommerce/checkout/form-shipping.php .
2. If you added the “Buyer (recipient)…” checkbox in functions.php file, then the class should be written in there.
3. You need edit the file wp-content/plugins/woocommerce/templates/checkout/payment.php.
Regards,
Eva Kemp.
Hello,
Please take our apologies but there is no such feature in the theme.
Regards,
Eva Kemp.
Hello,
Please disable all 3rd-party plugins and check your site after that.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked the tab and it’s working:
http://storage7.static.itmages.com/i/15/1013/h_1444724134_9667151_08298fc166.png
Please clear browser cache and check again, or check in another browser.
You need add some description for products to show tabs, to hide description use the code as described in Woocommerce documentation:
https://docs.woothemes.com/document/editing-product-data-tabs/
Are you talking about price filter widget?
Sorry, it’s unclear what is wrong with it. Could you please clarify with more details?
Regards,
Eva Kemp.
Hello,
Try to disable Ajax “Add to Cart” in Theme Options > Single Product Page > Ajax “Add to Cart” > Off, and check products prices after that.
Regards,
Eva Kemp.
Hello,
I’ve cleared share cache for the page as described here:
https://www.8theme.com/blog/clearing-facebooks-share-cache/
and now when I share the product I see this:
http://storage9.static.itmages.com/i/15/1013/h_1444722637_4919985_ddcc6130bc.png
Please clear browser cache and check yourself.
Regards,
Eva Kemp.
Hello,
I’ve updated the theme for you.
Please check.
Regards,
Eva Kemp.
Hello,
As I see icons are shown now.
Please clear browser cache and check.
Regards,
Eva Kemp.