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Unable to Install Plugins - by ComMarca - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: ComMarca
    ComMarca
    Participant
    October 13, 2015 at 14:22

    Hi!

    I just downloaded this theme, and I seem to be unable to install the following required plugins:

    Ultimate addons for Visual Composer
    Visual Composer
    Master Slider
    WishList

    The error is the same for all of them, can’t copy the following files (in order):

    Ultimate_VC_Addons/assets/fonts/Defaults.woff
    js_composer/assets/css/js_composer_backend_editor.css
    masterslider/languages/masterslider-pt_BR.po
    yith-woocommerce-wishlist/assets/fontawesome/FontAwesome.otf

    What should I do?

    Thanks!

    #93614 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    October 13, 2015 at 14:41

    Hello,

    Try to upload plugins folders via FTP to wp-content/plugins directory and then activate them in wp-admin panel > Plugins.
    If you have difficulties we can do this for you, just provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #93628 Copied
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