Hello,

Seems some files weren’t uploaded or upload process failed.
So I reuploaded it again.

Regards,
Eva Kemp.

Hello,

We’ll upload the latest plugin version soon.
Could you please upload your site to any webhost and provide us with FTP/wp-admin panel credentials to check the issue?

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve checked parallax effect on your home page and it’s working fine. Please try to check it in another browser.

Thank you.
Regards,
Eva Kemp.

Hello @jamaliah,

Go to Theme Options > Shop > Product Page banner and upload your image.

Regards,
Eva Kemp.

Hello,

That option will work only if you select site layout “Boxed” in Theme Options > General.
Now you need add this code in Theme Options > Custom CSS > Custom CSS for desktop:

.st-content {
    background-image: url("https://www.thermalprinteroutlet.com/wp-content/uploads/2015/09/background.png");
    background-repeat: no-repeat;
    background-position: center top;
    background-size: cover;
}

Please note your image is too small in height and it will be distorted on your site. We recommend you to edit its sizes.

Regards,
Eva Kemp.

Hello,

I’ve reuploaded Ultimate VC Addons plugin folder and activated it. Please clear browser cache and check your site now.

Regards,
Eva Kemp.

Hello,

Please read how to add Google fonts:
http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

Thank you.
Regards,
Eva Kemp.

Hello,

Please show us products links which have problems with attributes and provide us with wp-admin panel credentials.

Thank you.

Regards,
Eva Kemp.

Hello,

FTP password is incorrect.
Please check it.

Regards,
Eva Kemp.

Hello,

Please show a link in private content that you’re checking.

Thank you.

Regards,
Eva Kemp.

Hello,

Please try to use this code in Global Custom CSS:

.product .product-image-wrapper img {
  width: 100%;
}

Regards,
Eva Kemp.

Hello,

That’s great.

Have a nice weekend.

Regards,
Eva Kemp.

Hello,

You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”) and add this code after line 2010:

if($instagram == 1) {
$html .= '
<li>
<a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
<i class="ico-instagram"></i>
<svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
<circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
</svg>
</a>
</li>
';
}

and
'instagram' => 1 after line 1927

As I see now you have dropdown menu for language switcher.

Do you still need assistance?
Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

I’ve checked VC editor again and don’t see any errors:
http://prntscr.com/8s7pa5

Is backend editor working fine? Are you able to add elements in the backend editor?
Please check it in different browsers.

Regards,
Eva Kemp.

Hello,

I’ve removed this code in custom.css file:

.testimonial-info .testimonial-author {
  display: table-cell;
  vertical-align: bottom;
}

.home #owl-testimonials .row:first-child{
    width: 900px;
    float: left;
}
.home #owl-testimonials .row:last-child{
    width: 300px;
    float: right;
}
#owl-testimonials .row:first-child .quote{
    width: 32.333333%;
}
#quote-15210{
width: 100%;
}

/* testimonials*/

blockquote.testimonials-text{
    height: 370px;
}

now it’s added only in Theme Options > Custom CSS > Custom CSS for desktop. Do not re-add it to custom.css file again, it must be kept only in Theme Options > Custom CSS > Custom CSS for desktop section.

Now please clarify what exact issue you have with banners.

Regards,
Eva Kemp.