Forum Replies Created

Viewing 30 posts - 9,481 through 9,510 (of 31,382 total)
1 2 3 … 316 317 318 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #96051 Copied In reply to: Products categories in shop showing 10 products per page
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:40

    Hello,

    Your slides will remain. You just need to overwrite the existing revslider folder in wp-content/plugins directory with a new version.
    Don’t delete the current folder, just overwrite it.

    We always recommend to create back up before any update.
    Please do this.

    Regards,
    Eva Kemp.

    #96050 Copied In reply to: Homepage repeating
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:37

    Hello,

    As you can see in the error message this is DNS resolution error, it’s related to hosting provider. So you need contact their support team.

    Regards,
    Eva Kemp.

    #96049 Copied In reply to: Repeating Caching Problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #96047 Copied In reply to: Share buttons
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:35

    Hello,

    As I see all projects are shown properly:
    http://storage5.static.itmages.com/i/15/1026/h_1445866476_1705151_2910a6c549.png

    Please resend your screenshot as it’s not working.

    Regards,
    Eva Kemp.

    #96046 Copied In reply to: project
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:32

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.
    Have you made any changes in the theme files?

    Regards,
    Eva Kemp.

    #96045 Copied In reply to: WooPress "Coffee" Theme: Visual Composer module "Products" display error
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 14:30

    Hello,

    I’ve selected Nivo slider in the gallery settings.
    Please check test project now.

    Regards,
    Eva Kemp.

    #96043 Copied In reply to: Portfolio and posts gallery problems
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 13:54

    Hello,

    Thank you for information, but we still need full access to wp-admin panel and FTP account.
    Please provide us with it.

    Thank you.
    Regards,
    Eva Kemp.

    #96025 Copied In reply to: Problem with typography
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 13:03

    Hello,

    To add comments section for pages you need add this code in wp-content/themes/blanco/pages.php file (after line 29):

    <?php // If comments are open or we have at least one comment, load up the comment template.
		if ( comments_open() || get_comments_number() ) :
			comments_template();
		endif;
	?>

    before the code </div><!-- #content -->

    Regards,
    Eva Kemp.

    #96015 Copied In reply to: Comments
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 12:51

    Hello,

    As I see the content is centered when viewing on mobile:
    http://storage9.static.itmages.com/i/15/1026/h_1445860259_1421000_cb0bd33510.png
    What device are you checking in? Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    #96012 Copied In reply to: Mobile view not center
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 12:17

    Hello,

    Have you tried to make any changes in the theme files? Have those changes taken any effect?

    Regards,
    Eva Kemp.

    #96010 Copied In reply to: Some product picture not show in products page
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 12:13

    Hello,

    Please refer to these articles:
    http://www.ispringsolutions.com/faqs/why-doesnt-audio-automatically-play-on-ipad.html
    http://stackoverflow.com/questions/12496144/can-you-autoplay-html5-videos-on-the-ipad

    Regards,
    Eva Kemp.

    #96009 Copied In reply to: Mobile slider to play automatically
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 12:09

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu-social-icons .ico-twitter, .menu-social-icons .ico-pinterest, .menu-social-icons .ico-envelope, .menu-social-icons .ico-google-plus {
    display: none;
}

    Regards,
    Eva Kemp.

    #96008 Copied In reply to: Share buttons
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 11:25

    Hello,

    Did you use any plugin to create that block?
    As I see there are errors that some fonts are missing:
    http://storage2.static.itmages.com/i/15/1026/h_1445854986_6912381_45bd79c93a.png
    Please note our theme uses only FontAwesome fonts, not Glyphicons that are required now.

    In this case you have to install these fonts yourself. Sorry.

    Regards,
    Eva Kemp.

    #96001 Copied In reply to: Problem with Plugin conflicting with theme
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 11:17

    Hello,

    Please change plugin settings as described in this video http://support.seedprod.com/article/84-how-to-clear-w3-total-caches-cache .

    Regards,
    Eva Kemp.

    #95997 Copied In reply to: Repeating Caching Problem
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:59

    Hello,

    As I see “Add to Cart” button is shown:
    http://storage7.static.itmages.com/i/15/1026/h_1445853532_6787050_5051ae688c.png

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    #95991 Copied In reply to: Add to Cart Missing for Variable Product
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:56

    Hello,

    Please show a page where you added social icons.

    Regards,
    Eva Kemp.

    #95990 Copied In reply to: Share buttons
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:37

    Hello,

    Product categories aren’t shown because you didn’t mark any products with your categories.
    All categories have zero products, so there is nothing to display.

    To show footer you need add “8theme – Static Block” widget into “Footer 1” or “Footer 2” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #95981 Copied In reply to: Product Category & Footer not visible
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:31

    Hello,

    We can’t log in to your wp-admin panel getting this message:
    “You are temporarily locked out”

    Please show a screenshot of the error you’re getting.

    Regards,
    Eva Kemp.

    #95979 Copied In reply to: Problem with Plugin conflicting with theme
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:26

    Hello,

    Please take our apologies but there is no such option.

    Regards,
    Eva Kemp.

    #95977 Copied In reply to: activate responsive layout only for tablets, not smartphones
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:25

    Hello,

    As I see styles are missing on your site.
    Have you changed anything?

    Regards,
    Eva Kemp.

    #95976 Copied In reply to: Mailchimp field not displying like in demo
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:23

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #95975 Copied In reply to: single page variable product do not work
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:21

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .product-lightbox-btn::before {
    content: "\f00e";
}

    Regards,
    Eva Kemp.

    #95974 Copied In reply to: Product Magnifying Glass
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 10:14

    Hello,

    Your social icons are shown vertically because you’ve added them vertically in your static block.
    Try to use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .vc_icon_element.vc_icon_element-outer.vc_icon_element-align-center {
    width: 20px;
    display: inline;
}

    Add your links using Text element in Visual Composer editor.

    Regards,
    Eva Kemp.

    #95972 Copied In reply to: FOOTER
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 09:33

    Hello @iakovoso,

    We’ll fix this bug in the next theme update.
    We’re very sorry for such inconveniences.

    Regards,
    Eva Kemp.

    #95969 Copied In reply to: Category filter is not working in backend
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 09:31

    Hello,

    You can remove this text in wp-content/themes/classico/framework/templates/comments.php in line 39.

    Regards,
    Eva Kemp.

    #95967 Copied In reply to: How to hide “Comments are closed” under post @ Classico.
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 09:23

    Hello,

    Please provide us with a link to your site and specify what exactly you want to modify.

    Regards,
    Eva Kemp.

    #95964 Copied In reply to: Menu text colour (plus cart and search logo colour)
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 09:17

    Hello,

    I’ve checked VC editor on your site and it’s working:
    http://storage2.static.itmages.com/i/15/1026/h_1445847413_7250582_256a862b3f.png

    Please try to check it in another browser.

    Regards,
    Eva Kemp.

    #95961 Copied In reply to: visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    October 26, 2015 at 09:10

    Hello,

    WordPress Admin credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #95958 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again
    Avatar: Eva
    Eva Kemp
    Participant
    October 23, 2015 at 21:58

    Hello,

    I’ve removed classes “et-col1” and “et-col2” from subitems of “WHAT’S NEW” parent menu item.
    Please check this submenu now.

    Regards,
    Eva Kemp.

    #95846 Copied In reply to: Some problems with Megamenu
  • 1 2 3 … 316 317 318 … 1,045 1,046 1,047
    Viewing 9,510 results - 9,481 through 9,510 (of 31,382 total)
Viewing 30 posts - 9,481 through 9,510 (of 31,382 total)
1 2 3 … 316 317 318 … 1,045 1,046 1,047

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