Hello,

Did you have any mail client installed on your PC? Outlook or Thunderbird? When you click mail icon, mail client is opened to send email.

You need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product”) and add this code after line 2010:

if($instagram == 1) {
$html .= '
<li>
<a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
<i class="ico-instagram"></i>
<svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
<circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
</svg>
</a>
</li>
';
}

and
'instagram' => 1 after line 1927.

Regards,
Eva Kemp.

Hello,

1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.wp-picture .btn_group {
  display: none;
}
.wp-picture .zoom > i {
  background-color: transparent;
}

2. There is no such option. If you have necessary knowledge you can edit theme files to achieve what you want.

Regards,
Eva Kemp.

Hello @Joost van Kempen,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

At first you should upload theme files to this directory wp-content/themes/royal, not to wpcontent/themes/Royal_Multi-Purpose_Wordpress_Theme/royal.
Also in Royal 2.3 version the file royal/vc_templates/vc_row.php is removed. You must delete it too.
Please do this.

Regards,
Eva Kemp.

Hello,

1. You can add the content for “RETURNS & DELIVERY” tab in 8Theme Options > E-Commerce > Single product Page > Custom Tab Title.

2. Please provide us with FTP credentials.

Regards,
Eva Kemp.

Hello,

To remove “Newsletter” icon go to 8Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off and, > Show link in the top bar > Off.
To add Delivery page you need create a new page and use “Order Tracking Form” element in Visual Composer editor.

Please read how to translate the theme:
https://www.8theme.com/classico-theme-documentation/ (10.1. Base theme translation).

To change links for social icons you need edit the file wp-content/themes/classico/framework/shortcodes.php (find the section “! Share This Product” in line 552), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

Regards,
Eva Kemp.

Hello,

I’ve changed Scroll effect for the first row:
http://storage9.static.itmages.com/i/15/1031/h_1446287783_5155814_6a3b4b14e9.png

Please clear browser cache and check the page now.

This issue is related to Ultimate VC Addons plugin. We contacted them and received the reply:

We tested, at the moment – Fixed background property is creating bugs in Chrome.

See reports here –

http://stackoverflow.com/questions/22292357/fixed-background-image-bug-chrome-mac
http://www.cybertechquestions.com/css-fixed-background-attachment-blinks-in-google-chrome_118396.html
https://wordpress.org/support/topic/problem-with-fixed-backgrounds-in-chrome

if you google “Chrome bug with fixed background” you will find many people reporting the same.

The workaround for this is quick. Simply change fixed background to “Move with the content” (scroll) Further – you can apply parallax to it and make it even more beautiful.

Please try the suggestion of them.

Regards,
Eva Kemp.

Hello @SixthGearLLC,

Please take our apologies, but developers are working on the update.
It will be released in a week approximately.

Thank you for your patience.

Regards,
Eva Kemp.

Hello,

You added a page, but you were told to add product category.
I’ve added a category “Vintage” to the menu.
Please check the menu now.

Regards,
Eva Kemp.

Hello,

Please read our documentation how to set up menu:
https://www.8theme.com/demo/docs/royal/#!/primary_menu

Regards,
Eva Kemp.

Hello,

You need paste the link to your social account.

To delete unused icons you need remove or comment the code in shorcodes.php file.

To activate “mailto” link you need edit the code <a href="mailto:enteryour@addresshere.com?subject='.$post_title.'&body=Check%20this%20out:%20'.$permalink.'" class="'.$tooltip_class.'" title="'.__('Mail to friend', ET_DOMAIN).'" target="_blank"> in shortcodes.php in line 2002 and enter your email address instead of enteryour@addresshere.com.

Regards,
Eva Kemp.

Hello,

Please take our apologies but you’re using 3rd-party plugin that may not be fully compatible with the theme, and we don’t guarantee full compatibility of 3rd-party plugins.

Thank you for understanding.

Regards,
Eva Kemp.

Hello @Fantasia,

You’re welcome.

Regards,
Eva Kemp.

Hello,

I’ve installed Revolution Slider plugin.
Please check your home page now.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP and wp-admin panel credentials.
Also specify what widgets you want to hide for mobile.

Regards,
Eva Kemp.