Hello,

As I see now footer is shown properly:
http://storage4.static.itmages.com/i/15/1110/h_1447143675_2630567_63ce7f9eb3.png

Please show us screenshots from your side.

Regards,
Eva Kemp.

Hello,

Please read how to translate theme correctly:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Here is the documentation how to create footer https://www.8theme.com/demo/docs/royal/#!/9_footer (you need use Static Block).

Also you’re using old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

You’re welcome.

Let us know if further assistance is required.

Regards,
Eva Kemp.

Hello,

1. Please provide us with FTP and wp-admin panel credentials.

2. If the modifications were made in child theme then you can update the theme without any worries. If you made changes in the original theme files, then they will be lost after update and you must move all changes to child theme (it’s already included in the theme package (woopress-child))

3. Try to add this code in .htaccess file:

<IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>

4. We don’t provide support for the modifications that client made himself in the theme files or in the child theme.
We can assist on some queries regarding css styles or minor customization in the templates.

Regards,
Eva Kemp.

Hello,

I’ve checked VC editor and it’s loading properly:
http://storage3.static.itmages.com/i/15/1109/h_1447096124_7260426_60c628d5db.png

Try to check in another browser.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

This is breadcrumbs background image.
You can change it in Theme Options > General > Header Settings > Breadcrumbs Background.

Regards,
Eva Kemp.

Hello,

1. Please use this code in Global Custom CSS:

.main-footer .widget-title span {
    color: #A2B816;
    font-size: 13px;
}

2./3. Unfortunately there is no such feature.

4. You may try to use this plugin:
https://wordpress.org/plugins/wp-instagram-widget/

Regards,
Eva Kemp.

Hello,

Visual Composer plugin was updated and some options were changed, so now to add video background you need put Youtube url of your video in the row settings.

Thank you.

Regards,
Eva Kemp.

Hello,

Add this code in custom.css file:

.et-mega-search .et-search-result, .et-mega-search .et-close-results {
    display: none !important;
}

How to create custom.css you can watch in this tutorial

Regards,
Eva Kemp.

Hello,

1. When you resize browser you have to reload page.

2. Please provide us with wp-admin panel credentials to check the issue.

3. Try to check mobile menu with some mobile devices, not resizing browsers.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

Have you modified original php files or just custom.css file?
Your customization may be the reason why mobile menu isn’t working because on our test site it’s functional.

Please try to rename your current theme and upload the default theme folder.
After that check the menu or provide us with FTP credentials.
We won’t delete anything in your account.

Thank you.

Regards,
Eva Kemp.

Hello,

I’ve removed the file woopress/woocommerce/myaccount/my-orders.php which is deleted in the recent theme update.
Now orders are shown.

Please check.

Regards,
Eva Kemp.

Hello @glenngtr,

The update will be released at the end of the week or the next week.

Regards,
Eva Kemp.