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Topic: Twirling Sign Under the Single Product Picture

gurhan

Participant

November 5, 2015 2:00 pm

I get this twirling thing under the single product picture all the time. Can you tell me why?

http://prntscr.com/8zalsf
Site URL: hidden

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Stan Russell

Participant

November 5, 2015 4:09 pm

Hello gurhan,

we have checked your site and did not see this error. Have you fixed it?

Regards,
Stan Russell.

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gurhan

Participant

November 5, 2015 9:47 pm

did you look at this –> http://www.beaux-artsclassicproducts.com/shop/louis-xiv-style-grille-rr-203-08×30/

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Eva Kemp

Support staff

November 5, 2015 10:23 pm

Hello,

Please try to disable 3rd-party plugins and check the page after that.

Regards,
Eva Kemp.

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gurhan

Participant

November 6, 2015 8:08 am

I only left the ones that came with the theme (Revolution Slider, Ultimate Addons for Visual Composer, WooCommerce, WPBakery Visual Composer), and still doing the same…

I am giving the access credentials, please check it yourself…

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Eva Kemp

Support staff

November 6, 2015 9:08 am

Hello,

WP admin panel credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

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gurhan

Participant

November 6, 2015 9:31 am

here you go.. please try again

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Eva Kemp

Support staff

November 6, 2015 11:01 am

Hello,

Some of your images are too small.
The original sizes should be 600px x 600px at least.
Try to reupload the images with higher resolution.

Regards,
Eva Kemp.

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gurhan

Participant

November 10, 2015 8:50 am

Eva,

Client is being difficult understanding this… is it just possible to take that spinning thing off of the site?

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Eva Kemp

Support staff

November 10, 2015 9:24 am
Hello,

Please add this code in Global Custom CSS:

.product-images-slider .owl-item { background: transparent no-repeat scroll center center; }

Regards,
Eva Kemp.
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