Twirling Sign Under the Single Product Picture

This topic has 10 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: gurhan
    gurhan
    Participant
    November 5, 2015 at 14:00

    I get this twirling thing under the single product picture all the time. Can you tell me why?

    http://prntscr.com/8zalsf

    9 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 5, 2015 at 16:09

    Hello gurhan,

    we have checked your site and did not see this error. Have you fixed it?

    Regards,
    Stan Russell.

    Avatar: gurhan
    gurhan
    Participant
    November 5, 2015 at 21:47
    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 22:23

    Hello,

    Please try to disable 3rd-party plugins and check the page after that.

    Regards,
    Eva Kemp.

    Avatar: gurhan
    gurhan
    Participant
    November 6, 2015 at 08:08

    I only left the ones that came with the theme (Revolution Slider, Ultimate Addons for Visual Composer, WooCommerce, WPBakery Visual Composer), and still doing the same…

    I am giving the access credentials, please check it yourself…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 09:08

    Hello,

    WP admin panel credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: gurhan
    gurhan
    Participant
    November 6, 2015 at 09:31

    here you go.. please try again

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 6, 2015 at 11:01

    Hello,

    Some of your images are too small.
    The original sizes should be 600px x 600px at least.
    Try to reupload the images with higher resolution.

    Regards,
    Eva Kemp.

    Avatar: gurhan
    gurhan
    Participant
    November 10, 2015 at 08:50

    Eva,

    Client is being difficult understanding this… is it just possible to take that spinning thing off of the site?

    Avatar: Eva
    Eva Kemp
    Support staff
    November 10, 2015 at 09:24

    Hello,

    Please add this code in Global Custom CSS:

    .product-images-slider .owl-item {
        background: transparent no-repeat scroll center center;
    }

    Regards,
    Eva Kemp.

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