Forum Replies Created

Viewing 30 posts - 7,801 through 7,830 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 17:07

    Hello,

    You need to translate the wp-content/plugins/Ultimate_VC_Addons/languages/ultimate_vc-en.po file and rename it to your language prefix, i.e. ultimate_vc-es_ES.po, ultimate_vc-es_ES.mo.
    Here is the link to instruction how to translate .po files http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 16:55

    Hello,

    As I see in string translations for the “header_custom_block” correct link is set (screenshot http://prntscr.com/9ehkah) and here is the same link http://prntscr.com/9ehlse. Please clear browser and server cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 15:57

    Hello,

    To make featured product image shown in lightbox you need remove default values from variations as shown on the screenshot http://prntscr.com/9eguu2

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 14:28

    Hello,

    Please give us correct FTP credentials in private content as we can’t log in with the current ones.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 11:46

    Hello,

    As I see you are using very old versions of the plugins. Please update all required plugins https://www.8theme.com/download-plugins/ and woocommerce as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 11:19

    Hello,

    The default demo language links doesn’t work, it’s just an option to show that you can create multilingual site.
    WPML plugin is a paid plugin and you have to buy it at this link https://wpml.org/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 11:15

    Hello,

    In this case remove the previous code and add this one:

    .banner-top-kids {
       position: relative;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 11:04

    Hello,

    If you want to use multilingual site you need buy WPML plugin. If you use only one language then Poedit will be enough.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 10:37

    Hello,

    If you wan to create multilingual site you need use WPML plugin https://wpml.org/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 10:36

    Hello,

    1. You can increase image size in menu using css class from et-col1 to et-col12.

    2. To change background color use this code in custom.css file:

    .header-type-2 .top-bar {
        background-color: #F8F8F8;
    }

    Write your color value.

    How to create custom.css you can watch in this tutorial

    3. Banners on our demo has original dimensions 570px × 202px.

    4. Please refer to the documentation: https://www.8theme.com/demo/docs/legenda/#!/wishlist
    Wishlist settings are in YIT Plugins > Wishlist.

    5. Use this code in custom.css file:

    .top-bar .wishlist-link a i:before {
        content: "url(http://url_to_your_image_icon)" !important;
    }
    .login-link:before {
        content: "url(http://url_to_your_image_icon)" !important;
    }
    .register-link:before {
        content: "url(http://url_to_your_image_icon)" !important;
    }

    6. Read how to create registration page correctly:
    https://www.8theme.com/demo/docs/legenda/#!/registration_page

    7. Use this code in custom.css:

    .top-panel .button.filled\,small:hover {
        color: red;
    }

    8. Cart icon wasn’t shown because you enabled “Just Catalog” option in Theme Options > Shop. I’ve disabled it. Please check header now.

    9. Use the following code in custom.css for product arrows:

    .owl-buttons .owl-next {
         right: -60px;
    }
    .owl-buttons .owl-prev {
        left: -60px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 10:11

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .banner-top-kids {
       margin-top: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 09:53

    Hello,

    Please set images sizes as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/woocommerce
    Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 09:34

    Hello,

    You need create footer in Static Block section of WP Dashboard as described in the documentation https://www.8theme.com/demo/docs/woopress/#!/0_footer , then add Static Block widget into “Footer 2” or “Footer 1” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 09:27

    Hello,

    1. Please use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .header-type-17 .header-top .header-custom-block {
       width: 400px;
    }
    #lang_sel_list {
      display: inline-table;
    }

    2. This is default Woocommerce link. If you want to use other link you have to create a separate page with needed code or use some plugin for logout option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 15, 2015 at 09:07

    Hello,

    Please check if the same issue persists with default WordPress theme (Twenty Fifteen). If it does, then you have to contact plugin authors.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:59

    Hello,

    Glad to hear it.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:58

    Hello,

    Glad to hear it.

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:53

    Hello,

    You’re welcome.

    Have a good evening too!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:52

    Hello,

    Sorry, but I don’t see sidebar on single post page. Please show a screenshot of the issue.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:50

    Hello,

    So is your issue resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 19:49

    Hello,

    Thank you for your kind words.
    Let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 18:14

    Hello,

    As I see all sliders appear correctly except the “#3 Home tall” slider which you created from our demo template “#5 Home tall default”. Try to recreate your slider and then check it on the main page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:55

    Hello,

    Sorry, but those are the only psd files included in the package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:53

    Hello,

    Please activate Twenty Fifteen theme in Appearance > Themes and check if the same issue persists there too.
    If it does then Woocommerce support should provide you with some solution as the problem is related to the plugin, not to the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:41

    Hello @nohsharon,

    Unfortunately authentication is still failed.
    Could you please provide us with access to your hosting control panel so we’ll be able to view site files directly from the panel?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:37

    Hello,

    You provided us with wp-admin credentials, but we also need access to FTP account.
    Please provide us with it.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:35

    Hello,

    As I see mail function is disabled on your server:
    http://prntscr.com/9e3f1d

    Ask your hosting provider to enable it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 17:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 14, 2015 at 16:50

    Hello,

    Now we can’t access your site in “wp” folder. It gives “404” error.
    Have you removed the site?

    Regards,
    Eva Kemp.

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Viewing 30 posts - 7,801 through 7,830 (of 31,382 total)
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