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Topic: Demo Data Button Not Working

Tagged: Demo Data Problems

c_notari

Participant

December 11, 2015 11:47 pm

Hi:

I have installed Legenda in a test server and played around with it, and it worked fine. Now, I am recreating the site at the final installation and I am having problems installing demo data.

I’ve installed a brand new wordpress (4.3.1), and installed Legenda by FTP.

When I try to click in Theme Options -> Import / Export , the install e-commerce demo data button is not working. I’ve tried to look around at the forum and couldn’t find an answer. I need to have the Homepage 4 and the shopping variants installed.

Best Regards,
Caetano
Theme version: Legenda
WooCommerce version: 2.4.12

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Jack Richardson

Support staff

December 12, 2015 10:30 am

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content. If you don’t mind we’ll reupload theme files.

Best regards,
Jack Richardson.

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c_notari

Participant

December 14, 2015 2:07 pm

Hi Jack:

I’ve sent the information in private content.
You are free to reinstall the theme as necessary.

BR,
Caetano
Site URL: hidden
Theme version: Legenda

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Eva Kemp

Support staff

December 14, 2015 5:37 pm

Hello,

You provided us with wp-admin credentials, but we also need access to FTP account.
Please provide us with it.

Thank you.

Regards,
Eva Kemp.

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c_notari

Participant

December 15, 2015 4:43 pm

Hi:

Sorry Eva, here is the FTP access.

BR,
Caetano

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c_notari

Participant

December 17, 2015 12:59 pm

Hi Eva:

I need to deliver this website tomorrow. How can I upload the homepage and other missing pages?

Best Regards,
Caetano

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Jack Richardson

Support staff

December 17, 2015 2:10 pm

Hello,

Please take our apologies for long delay.
It seems that problem with demo data installation is caused by server configuration so we have created demo content on your site manually. Please check if it’s ok.

Best regards,
Jack Richardson.

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