Hello,
Also provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Also provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello @tbijeux,
May we update the theme for you?
Regards,
Eva Kemp.
Hello @BlankM,
You’re welcome.
Regards,
Eva Kemp.
Hello,
As I told you in the previous post the same issue persists with default WordPress theme (Twenty Fifteen), activate it and check yourself.
You can make changes in the child theme http://codex.wordpress.org/Child_Themes , copy Woocommerce files to the child theme with the same directory structure, for example wp-content/themes/idstore-child/woocommerce/includes/class-wc-checkout.php.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Your original image should have dimensions 1,425px × 1,900px approximately to make zoom working correctly.
Try to edit your image and reupload it.
Regards,
Eva Kemp.
Hello,
You should add images as layers in the slider, not as background image. I’ve edited the first slide and uploaded layer image and removed the background image:
http://storage6.static.itmages.com/i/15/1222/h_1450781479_5590402_941a80a50e.png
Please check first slide now.
Regards,
Eva Kemp.
Hello,
Yes, those fields might be imported by multiple installations of demo data.
Regards,
Eva Kemp.
Hello,
We’ve passed this issue to our developers. Once there is a result we’ll let you know.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
You can use “Products” element in Visual Composer and write product IDs you want to display.
Regards,
Eva Kemp.
Hello @argonbubble,
Is your problem resolved for now?
Regards,
Eva Kemp.
Hello @byxiaowei,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve checked your “themes” directory and “legenda” folder is present there, but permissions for it are incorrect and I can’t change them. You have to contact your hosting provider to investigate this issue.
I’ve uploaded legenda theme to the folder “legenda-2.9.2” in the “themes” directory. You may try to activate it in wp-admin panel.
Regards,
Eva Kemp.
Hello @byxiaowei,
The issue has been fixed.
Please check your site now.
Regards,
Eva Kemp.
Hello,
Please show a direct page where you see reviews stars and provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You can upload logo for all pages in Theme Options > Header, and use different logo only for home page in Pages > edit your home page > upload logo in “Custom Logo image” section in Page Layout box.
Regards,
Eva Kemp.
Hello,
Try to disable Ajax “Add to Cart” in Theme Options > Single Product Page and check product after that.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Sorry, but there is no such possibility.
Regards,
Eva Kemp.
Hello,
I’ve added this code in Theme Options > Custom CSS > Custom CSS for desktop:
.sidebar-position-without .row-count-4 .product {
width: 100%;
}
Please check your site now.
Regards,
Eva Kemp.
Hello,
I’ve updated the theme and plugins. Please check your site now.
Regards,
Eva Kemp.
Hello,
Please don’t make any changes in the files if you created a topic.
Update the theme and let us know.
Regards,
Eva Kemp.
Hello,
Please create a topic in Magento forum https://www.8theme.com/forums/blanco-magento-support-forum/ concerning Magento theme.
Thank you.
Regards,
Eva Kemp.
Hello,
Please give us full permissions to view all settings in wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re sorry for a long delay.
Tomorrow we’re going to release a new theme update where that issue is fixed.
So please wait a little and you’ll be able to use new theme version.
Thank you.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check your site now.
Regards,
Eva Kemp.
Hello,
As I see now the fields are translated:
http://storage6.static.itmages.com/i/15/1221/h_1450713256_1104346_24fc44f9c9.png
Seems your site was cached.
Please clear browser cache and check.
Regards,
Eva Kemp.