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Woocommerce product add-ons plug-ins. - by rwboyer

This topic has 4 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

rwboyer

Participant

December 9, 2015 at 17:16

Fields are not saved. Been all around the block with those guys and they say “it’s not them” it’s you… No idea. Everything works fine except no fields are saved in the order with that extension.

Please, contact administrator
for this information.

#103557 Copied Theme version: latest. WooCommerce version: latest

3 Answers

Eva Kemp

Support staff

December 9, 2015 at 17:25

Hello,

Please clarify your issue with more details and specify how we can replicate the issue.
Also provide us with FTP credentials.

Regards,
Eva Kemp.

#103563 Copied

rwboyer

Participant

December 21, 2015 at 17:55

To replicate issue:

1. Go here: http://hh.flywheelsites.com/product/argyle-jacket-vest/
2. Type something in the woocommerce add-on field called “Tartan Name”
3. Add to cart.

Result is that nothing is added to cart. This is because the Tartan Name is set as a required field and is NOT saving in only this theme. Everything works fine with just about any other theme and the woocommerce product add-on extension. If that field is not set to required it will allow item to be added to cart BUT the product-add-on extension fields will not every be saved.

See other login info above before asking again.

FTP below

Please, contact administrator
for this information.

#105312 Copied

Eva Kemp

Support staff

December 21, 2015 at 21:07

Hello,

Try to disable Ajax “Add to Cart” in Theme Options > Single Product Page and check product after that.

Regards,
Eva Kemp.

#105345 Copied
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