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Viewing 30 posts - 7,321 through 7,350 (of 31,382 total)

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Eva Kemp

Participant

January 5, 2016 at 17:41

Hello,

I’ve added “Woocommerce layered nav” widget to “Shop Sidebar” with title “Filter by length” and it’s working properly.
Please check it on your Shop page now.

Regards,
Eva Kemp.

#106769 Copied In reply to: How Do You Edit The Content Of The Footer?

Eva Kemp

Participant

January 5, 2016 at 17:36

Hello,

Please show a screenshot where you see the error and on which page.

Thank you.

Regards,
Eva Kemp.

#106767 Copied In reply to: Having Jquery error

Eva Kemp

Participant

January 5, 2016 at 17:34

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#106766 Copied In reply to: Anchor links on the menu (ONE PAGE STYLE) don't work

Eva Kemp

Participant

January 5, 2016 at 17:33

Hello,

If you want to create multilingual site you need use WPML plugin http://wpml.org/ which is compatible with the theme.

Regards,
Eva Kemp.

#106765 Copied In reply to: Top bar

Eva Kemp

Participant

January 5, 2016 at 17:31

Hello,

You can change registration message in the file wp-content/themes/woopress/framework/theme-functions.php in lines 1566 and 1569.

Regards,
Eva Kemp.

#106763 Copied In reply to: Captcha code doesn't appear

Eva Kemp

Participant

January 5, 2016 at 17:28

Hello,

You’re welcome.

Regards,
Eva Kemp.

#106762 Copied In reply to: error in visual composer

Eva Kemp

Participant

January 5, 2016 at 16:55

Hello,

You’re welcome.

Regards,
Eva Kemp.

#106759 Copied In reply to: Pagination eternal loop

Eva Kemp

Participant

January 5, 2016 at 16:28

Hello,

This issue persists only in Safari browser and only for “Return to previous page” link.
Our developers were able to replicate the issue and will try to resolve it.
But solution will be available only in the theme update.
Meanwhile you can hide this link on Shop page.

Regards,
Eva Kemp.

#106750 Copied In reply to: Pagination eternal loop

Eva Kemp

Participant

January 5, 2016 at 16:13

Hello,

Sorry for a delay.
If only a paragraph and text go to the second string on a page, such bug occurs and we can’t find effective solution for this problem unfortunately.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#106748 Copied In reply to: responsive text problems
Eva Kemp

Participant

January 5, 2016 at 16:09
Hello,

To set hover color please use this code:

@media only screen and (max-width: 767px) { #payment #place_order:hover { background-color: #db29d3; } .checkout_cart tr:last-child td .button:hover { background-color: #db29d3; }} #payment #place_order:hover { background-color: #db29d3; }

Write color values you need.

To add the text in coupon field you need edit the file wp-content/themes/blanco/woocommerce/cart/cart.php and edit the code <input name="coupon_code" class="input-text" id="coupon_code" value="" /> in line 117, change value="" to value="Enter Coupon Code Here".

Regards,
Eva Kemp.
#106745 Copied In reply to: Customize Colour / Size Buttons for Mobile Devices in Cart & Checkout Pages
Eva Kemp

Participant

January 5, 2016 at 14:43

Hello,

The issue has been fixed.
Please check captcha form now.

Regards,
Eva Kemp.

#106731 Copied In reply to: Captcha code doesn't appear

Eva Kemp

Participant

January 5, 2016 at 14:23

Hello,

1. The issue has been fixed. Please check Interactive Banner element.

2. As I see in the Translation settings there is Theme Translation option:
http://storage5.static.itmages.com/i/16/0105/h_1452000125_9694720_f3c255ac82.png

Check it and translate the needed theme strings.

Regards,
Eva Kemp.

#106730 Copied In reply to: error in visual composer

Eva Kemp

Participant

January 5, 2016 at 13:39

Hello,

Price Filter widget works only on Woocommerce Products pages, not on WordPress pages that you created. It’s also written in their documentation https://docs.woothemes.com/document/woocommerce-widgets/#section-2 .

Regards,
Eva Kemp.

#106721 Copied In reply to: Questions

Eva Kemp

Participant

January 5, 2016 at 11:35

Hello,

You can find video tutorial here https://www.8theme.com/videos/ . Please view the video “Royal – WordPress ThemeEngine – Footer Set Up” (it’s the same as for Woopress theme).

Regards,
Eva Kemp.

#106711 Copied In reply to: Plugin error and a missing content

Eva Kemp

Participant

January 5, 2016 at 11:32

Hello,

I’ve updated Essential Grid plugin. Please clear browser cache and check your site.

Regards,
Eva Kemp.

#106709 Copied In reply to: When Clicking Add To Cart on Some Items – I get blank page with a "0"

Eva Kemp

Participant

January 5, 2016 at 11:17

Hello,

Please specify what color you want to change the selected category.

Regards,
Eva Kemp.

#106704 Copied In reply to: Categories

Eva Kemp

Participant

January 5, 2016 at 11:14

Hello,

By default the message should be shown.
Please clarify what you’ve changed in the file and provide us with FTP credentials.

Regards,
Eva Kemp.

#106702 Copied In reply to: Contact form

Eva Kemp

Participant

January 5, 2016 at 10:56

Hello,

1. Please provide us with FTP and WP admin panel credentials in Private Content.

2. To create multilingual site you need use WPML plugin http://wpml.org/ which is compatible with the theme.
https://wpml.org/documentation/getting-started-guide/theme-localization/

Regards,
Eva Kemp.

#106698 Copied In reply to: error in visual composer
Eva Kemp

Participant

January 5, 2016 at 10:54
Hello,

1. I’ve enabled VC editor for Static Blocks in Visual Composer > Role Manager > Post type > Custom.

2. As I see you didn’t translate default.po file in the directory wp-content/themes/woopress/languages. Please read the documentation:
https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

3. I’ve disabled “Show Filter” button in Theme Options > Products Page Layout > Hidden Sidebar > Off and added this code in Theme Options > Custom CSS > Global Custom CSS to hide dropdown order form:

.filter-wrap .woocommerce-ordering { display: none; }

4. I’ve reinstalled the plugin “Ultimate VC Addons”. Please check your Dashboard now.

Regards,
Eva Kemp.
#106697 Copied In reply to: Plugin and Translation problems.
Eva Kemp

Participant

January 5, 2016 at 10:12

Hello,

As I see on small screens “close” icon is shown on the right side:
http://storage2.static.itmages.com/i/16/0105/h_1451985011_2068952_c643bcafa5.png
Also “Add to Cart” button is also displayed:
http://storage1.static.itmages.com/i/16/0105/h_1451985116_7713735_86c5462db3.png

Please show a screenshot what you see.

Thank you.
Regards,
Eva Kemp.

#106693 Copied In reply to: quickview problem
Eva Kemp

Participant

January 5, 2016 at 10:03
Hello,

1. Please use this code in Theme Options > Custom CSS > Global Custom CSS:

.header-type-18 .menu { padding: 0px 0px; }

2. To change color for submenu items use this css code:

.menu .nav-sublist-dropdown ul > li > a { color: #505050; }

To change background color for submenu use this css code:

.menu .nav-sublist-dropdown ul { background-color: red; }

Write your color values.
There is no option to select style for dropdown menu.

3. Please show a direct page where Price Filter isn’t shown.

4. Unfortunately it can’t be done. Sorry.

Regards,
Eva Kemp.
#106690 Copied In reply to: Questions
Eva Kemp

Participant

January 5, 2016 at 09:04

Hello,

We’re glad you’ve found the solution.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#106683 Copied In reply to: How do I add a row of social media icons in the footer? and lightbox image quest

Eva Kemp

Participant

January 5, 2016 at 09:02

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#106682 Copied In reply to: Error installing plugins
Eva Kemp

Participant

January 4, 2016 at 19:33
Hello,

Please add this code in custom.css file:

.product-loop { display: inline-block; }

Regards,
Eva Kemp.
#106636 Copied In reply to: After update, the links at the top of the page are not clickable
Eva Kemp

Participant

January 4, 2016 at 19:32

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#106635 Copied In reply to: variation product

Eva Kemp

Participant

January 4, 2016 at 19:21

Hello,

Are you talking about According tabs type?
It was fixed in the theme update.
Please check it.

Regards,
Eva Kemp.

#106632 Copied In reply to: Product tabs display problem – Part 2

Eva Kemp

Participant

January 4, 2016 at 19:06

Hello,

As I see Static Block widget with footer block isn’t added to any Footer Area in Appearance > Widgets. There is no footer at all on your site.
Also please show a screenshot of the issue with columns.

Thank you.
Regards,
Eva Kemp.

#106626 Copied In reply to: Column functionality not working

Eva Kemp

Participant

January 4, 2016 at 18:56

Hello @edolmen, @dualaudi, @ceofvo,

Unfortunately we have temporary problem with demo data, but we installed it for you manually.
Please check your sites now.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#106625 Copied In reply to: Demo Data Installation

Eva Kemp

Participant

January 4, 2016 at 18:52

Hello,

You need set up shipping methods in Woocommerce > Settings. Please check it.

Regards,
Eva Kemp.

#106624 Copied In reply to: some problems in cart and checkout pages.

Eva Kemp

Participant

January 4, 2016 at 18:49

Hello,

The issue with menu was caused only by low value of PHP Max Input Vars. In Woocommerce System Status I saw you had it set to 1000, that’s why I suggested you to increase it to 5000.

Regards,
Eva Kemp.

#106622 Copied In reply to: Can't Create 50+ Menu Items?
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Viewing 7,350 results - 7,321 through 7,350 (of 31,382 total)

Viewing 30 posts - 7,321 through 7,350 (of 31,382 total)

← 1 2 3 … 244 245 246 … 1,045 1,046 1,047 →

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