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When Clicking Add To Cart on Some Items – I get blank page with a "0"

This topic has 10 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

zackherman

Participant

December 17, 2015 at 09:39

Title says it all..

When Clicking Add To Cart on Some Items – I get blank page with just a “0”. Most items works, some do this though. They are in stock and I can view the product page.

I’ve updated the theme. I even uninstalled the theme and reinstalled because I know some files were removed from the update.

Please, contact administrator
for this information.

#104716 Copied

9 Answers

Stan Russell

Participant

December 17, 2015 at 15:42

Hello zackherman,

please specify – have you edited theme files? In addition please provide us with FTP credentials for your site in private content.

Regards,
Stan Russell.

#104773 Copied

zackherman

Participant

December 18, 2015 at 07:38

Here you go:

Please, contact administrator
for this information.

#104900 Copied

zackherman

Participant

December 18, 2015 at 07:39

Sorry here:

#104902 Copied

zackherman

Participant

December 18, 2015 at 07:43

username is crispdecals

#104903 Copied

Eva Kemp

Support staff

December 18, 2015 at 09:52

Hello,

Please update Essential Grid, Revolution Slider, Ultimate VC Addons, Visual Composer plugins to the latest versions https://www.8theme.com/download-plugins/ .

Thank you.

Regards,
Eva Kemp.

#104930 Copied

zackherman

Participant

January 4, 2016 at 04:58

Done

#106461 Copied

Stan Russell

Participant

January 4, 2016 at 12:10

Hello zackherman,

sorry for delay. Please specify – does this problem still appear on your site?

Regards,
Stan Russell.

#106548 Copied

zackherman

Participant

January 5, 2016 at 06:54

No, please see console errors now. I can’t even see the products loading.

Besides the https erros please help fix the other errors.

#106669 Copied

Eva Kemp

Support staff

January 5, 2016 at 11:32

Hello,

I’ve updated Essential Grid plugin. Please clear browser cache and check your site.

Regards,
Eva Kemp.

#106709 Copied
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