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Viewing 30 posts - 5,401 through 5,430 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 09:40

    Hello,

    1. If you mean you want to rename “Sign In” link in top bar you need edit the file wp-content/themes/royal/framework/theme-functions.php in line 944.

    2. To move the link from right to left add this code in Theme Options > Custom CSS > Global Custom CSS:

    .top-links {
        float: left;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 09:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 09:07

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 08:48

    Hello,

    Please update slider plugin to the latest version https://www.8theme.com/download-plugins/ and check it after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2016 at 08:46

    Hello,

    I’ve set Sidebar Position to “Without Sidebar” on Shop page http://storage6.static.itmages.com/i/16/0318/h_1458287016_4111861_b708533786.png . Please check products page now.

    May we reupload the theme files? Have you made any changes there?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 20:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 19:48

    Hello,

    1. This is default Woocommerce product page. Have you installed Woocommerce plugin? Install it along with the pages that are suggested after plugin installation. Once Shop page is installed you can set it in Woocommerce > Settings > Products > Display > Shop Page. And your products will load automatically on Shop page.

    3. Sorry, but images can be uploaded only via wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 19:37

    Hello,

    So do you need further assistance from us?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 19:36

    Hello,

    As I see the same issue persists with default WordPress theme Twenty Fifteen.
    Try to create a new page and re-add the content from scratch.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 19:33

    Hello,

    1./2. Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .col-md-0.sidebar.sidebar-no_sidebar {
        display: inline-block;
    }

    3. You should contact Woocommerce support regarding this issue.

    4. I’ve reuploaded “woocommerce” folder in wp-content/themes/royal directory, old folder was renamed to “woocommerce_old”. Please check the Checkout page now.

    5. As I see payment options are shown on Checkout page http://storage2.static.itmages.com/i/16/0317/h_1458238294_9629037_2a847a2f9f.png .

    6. Add this code in Custom CSS for desktop:

    .wpb_video_widget .wpb_video_wrapper {
        padding-top: 0 !important;
    }

    7. Update Revolution Slider plugin and check slides after that. You can download the latest version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 18:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:43

    Hello,

    You’ve been replied in your other topic regarding this issue. Please check it. This topic will be closed as duplicated.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:40

    Hello,

    You can contact our developers for additional customization via this form https://www.8theme.com/customization-services/ .
    You’ll be replied via email.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:38

    Hello,

    Please add this code in Global Custom CSS:

    .page-content {
        margin-bottom: 0px;
    }
    .page-heading-slider .wpb_revslider_element {
       margin-bottom: 10px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:34

    Hello,

    Have you changed WP admin credentials?
    We can’t log in now.
    Please give us correct login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:33

    Hello,

    What is the link to WP Dashboard?
    We tried to log in via My Account page, but the credentials are incorrect.
    Also check Spam folder in your mail account if emails are there.

    Ask your hosting provider support to check mail logs why messages can’t be sent via your site. Some notices should be there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 17:27

    Hello,

    Try to use this Products element http://storage4.static.itmages.com/i/16/0317/h_1458232035_7786437_ca6488e5f1.png and there you can select how many products to show on different devices.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 16:51

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/woopress/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/woopress/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 16:49

    Hello,

    Please give us your site name to be able to access wp-admin panel.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 15:37

    Hello,

    You need extract the plugins archives and upload them via FTP in wp-content/plugins directory (overwrite the existing folders). You won’t lose any settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 15:32

    Hello,

    The issue should be fixed now.
    Please check slider on mobile.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:41

    Hello,

    You can upload screenshots to any web storage (dropbox, for example) and give us links.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:40

    Hello,

    Sorry for a delay.
    We’ve made some changes. Please check your shop page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:35

    Hello,

    Please show us screenshots of the issue to compare fonts in different browsers.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:31

    Hello,

    To change color for mobile menu items add this code in Theme Options > Custom CSS > Global Custom CSS:

    .et-mobile-menu li a {
      color: #fff !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:28

    Hello,

    Sorry, but row background settings are related to Ultimate VC Addons plugin. You can also check with other theme if the same issue persists there too.
    As an alternative try to use Video Player element in Visual Composer editor instead or use Revolution Slider and add your video in slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 14:22

    Hello,

    May we update the plugins for you?
    Please confirm you have a back up of the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 17, 2016 at 11:49

    Hello,

    1. To close a category you need edit wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1806
    $this.find('.current-cat.parent-level0, .current-cat-parent').find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    2./3. Go to Appearance > Widgets > Shop Sidebar area and add “Woocommerce Product Categories” widget into there, write your title in the widget settings. To change order you need select “Category order” in “Order by” field in the widget settings, then drag your categories as you wish in Products > Categories section.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 5,401 through 5,430 (of 31,382 total)
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