Mobile Menu issue - by jbuchheit - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: jbuchheit
    jbuchheit
    Participant
    March 17, 2016 at 15:42

    As on my previous thread my mobile menu isnt working and thanks to your help we thought it was a plugin causing the conflict, however it has been confirmed that the issue is a plugin that WPEngine is using. This plugin is apparently required and if we stick with them is something we must use (its on their backend not ours).

    So what I need help with is getting in contact with the author of this theme to see if they can help me fix this issue.

    Directly from wpengine email “The plugin is the WP Engine plugin that all installs on our network use. Since this plugin cannot be disabled, you would need to have a web developer modify your theme to fix the issue of your menu javascript not rendering.”

    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    March 17, 2016 at 17:40

    Hello,

    You can contact our developers for additional customization via this form https://www.8theme.com/customization-services/ .
    You’ll be replied via email.

    Regards,
    Eva Kemp.

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