Hello,
Please show a direct page where you want to remove odd space.
Regards,
Eva Kemp.
Hello,
Please show a direct page where you want to remove odd space.
Regards,
Eva Kemp.
Hello,
To avoid misunderstanding, please activate old Woopress theme where you’re getting white page and show us a page link. We’ll check this issue.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve edited your widgets in Appearance > Widgets > Left Side top bar area and Right Side top bar area, and added this code in Global Custom CSS:
.top-links .my-account-link {
display: none;
}
Check your top bar now.
Regards,
Eva Kemp.
Hello,
We edited the files еtheme.js and responsive.css. The solutions will be also included in the theme update so you won’t loose the changes.
Regards,
Eva Kemp.
Hello,
Try to set Slide Layout to “Auto” instead of “Full Width” and check slider on mobile then.
To add Buy button in Price Box element you can use this url in “Button Link” field: http://boutiquenatasha.com/?add-to-cart=4230 , change the number 4230 to your product id.
Regards,
Eva Kemp.
Hello,
You haven’t select the list you created in the MailChimp settings. Please look at the screenshot http://storage8.static.itmages.com/i/16/0322/h_1458634231_9818019_040889fee5.png .
Check it and test form after that.
Regards,
Eva Kemp.
Hello,
Yes, please, create FTP account for us and give us full permissions to wp-admin panel to be able to view dashboard settings and not only “My Account” page.
Thank you.
Regards,
Eva Kemp.
Hello,
We’ve sent theme archive of 2.3 version to your email address.
Please check it.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome and thank you for your kind words!
Regards,
Eva Kemp.
Hello,
This is because your thumbnails are small.
Add this code in custom.css file and check product categories after that:
.product-category img {
width: 100%;
}
Regards,
Eva Kemp.
Hello,
I don’t see your translation files in the directory wp-content/themes/woopress/languages, only our default .po and .mo files.
Please read how to translate the theme https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate .
Regards,
Eva Kemp.
Hello,
Your site name is incorrect.
We’re getting error “Server not found”. Please check if you wrote it correctly.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve investigated that when these plugins (Slider Revolution, MailPoet Newsletters, Image Widget, Display Widgets) are disabled images can be added to the element.
The same issue persists with default WordPress theme Twenty Fifteen too, so it’s not related to our theme only. You can check it yourself.
We recommend you to contact your hosting provider support and ask them to check error logs to find out what exactly is causing this problem.
Regards,
Eva Kemp.
Hello,
I checked your site on mobile and when I clicked “Tables” item http://storage1.static.itmages.com/i/16/0321/h_1458576618_2087497_f2b25991e8.png I was redirected to the page with products, drop down submenu was shown only when I clicked the arrow on the right.
Please specify what device you’re checking in so clicking menu item opens drop down submenu for you.
Thank you.
Regards,
Eva Kemp.
Hello,
Now I see this content in Footer variant 3 static block:
https://www.8theme.com/topic/cannot-install-the-ultimate-addons-for-visual-composer/#post-118303
What exactly have you changed in the editor?
May I reimport the footer?
Regards,
Eva Kemp.
Hello,
Try to use this css code to fix slider issue:
.tp-caption img {
height: auto !important;
}
Did you use custom fonts or the ones in Theme Options? Did you re-save Theme Options settings after theme update as said in the documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade http://storage2.static.itmages.com/i/16/0321/h_1458571250_5768569_46701c8aa5.png ?
Regards,
Eva Kemp.
Hello,
Sorry, but it’s a bit unclear.
Could you please show a screenshot for better understanding?
Thank you.
Regards,
Eva Kemp.
Hello,
Please use this css code in Custom CSS for desktop:
.shop-full-width .products-grid.row-count-4 .product img {
width: 200px !important;
height: 200px !important;
}
Please provide us with correct WP admin credentials to check the issue with slider.
Regards,
Eva Kemp.
Hello,
Yes, I published the page and checked it Chrome and Firefox browsers, but still see this http://storage8.static.itmages.com/i/16/0321/h_1458570203_6982207_94a0d6455d.png .
Regards,
Eva Kemp.
Hello,
I’ve added row and Text block on home page at the top of VC editor, but still don’t see any problems:
http://storage3.static.itmages.com/i/16/0321/h_1458564950_4800661_6d9c1fc124.png
Please check the page.
Regards,
Eva Kemp.
Hello,
As I see now all images are shown on French site version:
http://storage4.static.itmages.com/i/16/0321/h_1458561027_3778756_4e4e5a82e3.png
and other images can be added.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
Yes, I saw it but there wasn’t any content.
Did you imported footer from xml file in the theme package?
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Also the link you sent is giving 404 error.
Please give us correct Blog page link.
Regards,
Eva Kemp.
Hello,
Please clear your browser cache and check the site now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please take my apologies, but you’ve created menu with help of Max Mega Menu plugin and we don’t provide support for 3rd-party plugins.
If you disable this plugin and create full width menu as described in the documentation https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu you’ll see it works for both menus.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
Original sizes of that image are 1,600px × 1,124px.
Regards,
Eva Kemp.