Hello,
Still 403 error.
Please contact your hosting provider support. Perhaps Firewall on a server is blocking the access.
Regards,
Eva Kemp.
Hello,
Still 403 error.
Please contact your hosting provider support. Perhaps Firewall on a server is blocking the access.
Regards,
Eva Kemp.
Hello,
Excerpts are shown the ones which you selected in posts editor adding “read more” tag http://storage4.static.itmages.com/i/16/0405/h_1459861316_6826319_b3d3191325.png .
As you can see excerpts height is different because your images have different height.
Try to use this code in Custom CSS for desktop section:
article.post-grid .wp-picture img {
height: 250px;
}
and change excerpt height moving “more” tag.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
This topic will be closed as duplicated.
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.blog-post .content-article .product {
width: 100% !important;
}
Regards,
Eva Kemp.
Hello,
You can find private content section under the main post box in the topic:
http://storage4.static.itmages.com/i/16/0405/h_1459859634_8925302_21294c5fa5.png
Yes, we mean login details and login page to wp-admin panel.
Regards,
Eva Kemp.
Hello,
We can’t access WP Dashboard because it’s restricted:
http://storage7.static.itmages.com/i/16/0405/h_1459859453_5440464_5c21a6d40e.png
Please open access for us.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
I’ve added this code in Custom CSS for mobile section:
img.attachment-shop_catalog.size-shop_catalog.wp-post-image {
width: 176px !important;
}
Clear browser cache and check images now.
Regards,
Eva Kemp.
Hello,
I’ve changed the code to this:
.shopping-cart-widget .cart-popup .products-small .product-item .product-image:hover {
color: transparent !important;
}
Please clear browser cache and check now.
Regards,
Eva Kemp.
Hello,
Sorry for misunderstanding.
Please use this css code:
.shopping-cart-widget .cart-popup .products-small .product-item a:hover {
color: transparent !important;
}
Regards,
Eva Kemp.
Hello,
Please refer to this article https://connect.microsoft.com/IE/feedback/details/873157/ie-11-wp-8-1-browser-crashes-through-memory-problems .
The problem may be caused by lack of memory.
Are you using updated browsers?
Try to use new version of EDGE browser and check the site.
Regards,
Eva Kemp.
Hello,
I’ve checked cart popup for that product and don’t see any line http://storage5.static.itmages.com/i/16/0405/h_1459847631_7247201_c04925905d.png .
You can remove the css code, but if there are many variations selected it may cause some alignment issues.
Regards,
Eva Kemp.
Hello,
In this case you have to edit header.php file in line 206 and replace the code for search form with code of your image.
Regards,
Eva Kemp.
Hello,
Please add this code in Global Custom CSS:
.payment_methods p {
margin-left: 0px !important;
}
Regards,
Eva Kemp.
Hello,
1. Sorry, but there is no such feature. Woocommerce related products are configured the way they are displayed from categories.
2. This is out of scope of our basic support. You can contact our developers via this form https://www.8theme.com/customization-services/ who will customize your site to your needs. Please note it’s a paid service.
Regards,
Eva Kemp.
Hello,
As I see your site is working now.
Have you resolved the issue?
Regards,
Eva Kemp.
Hello,
I don’t see any issues with payment methods http://storage1.static.itmages.com/i/16/0405/h_1459838587_5339492_b1d90809b7.png .
Please show a screenshot of the problem.
Regards,
Eva Kemp.
Hello,
Sorry, but there is no such option in the theme.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
Please update Woocommerce plugin and delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package.
Also show a direct page where issue persists.
Regards,
Eva Kemp.
Hello,
Please check if you enabled Catalog mode in Theme Options > Shop. Disable it and check products then.
Regards,
Eva Kemp.
Hello,
Please add this code in Global Custom CSS:
.page-id-22357 .header-wrapper .menu > li > a, .header-type-2.slider-overlap .header .menu > li > a {
color: white;
}
As I see on mobile you have white menu items:
http://storage4.static.itmages.com/i/16/0404/h_1459792798_2731347_464aed1afb.png
Unfortunately there is no option to have different layout for mobile.
Regards,
Eva Kemp.
Hello @carlosmolanodi,
As I see the button is working and redirecting to Wishlist page http://storage7.static.itmages.com/i/16/0404/h_1459792511_2165883_13dc83bea0.png .
Please clarify the issue with more details.
Regards,
Eva Kemp.
Hello @carlosmolanodi,
I’ve activated YITH WooCommerce Wishlist plugin. Now Wishlist link is shown on the page.
Please check.
You can edit the settings in wp-admin panel > YIT Plugins.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You can upload your screenshot to any web storage (dropbox, for example) and give us a link.
Regards,
Eva Kemp.
Hello,
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.
Regards,
Eva Kemp.
Hello,
Yes, you can update the plugin, download it from this page https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
As I see you installed Watches template.
I’ve just imported missing banners.
Check the page now.
Regards,
Eva Kemp.
Hello,
That feature was modified in the recent Woocommerce update. It’s not the theme configuration.
If you activate other theme you’ll see the same warning when hovering the button.
If you want to get old functionality you have to contact Woocommerce support.
Regards,
Eva Kemp.